How to track candidate referrals with Workable

Employee referrals are often cited as being among the top sources of hire. Your employees know what kind of skills and culture fit you’re looking for, so involving them in the hiring process helps you get great candidates with minimal effort. But each company’s employee referral program is different so how do you know that yours works? Tracking candidate referrals in your company helps you ensure you benefit from the power of your employees’ networks.

A candidate referral report can be used to answer questions like:

  • What percentage of candidates who entered a position’s pipeline were referrals? What’s that percentage across all positions and departments?
  • What percentage of referred candidates were hired?
  • What percentage of referred new hires left the company within their first year? How does that percentage compare to non-referred hires?
  • How many people has each employee referred in one year?

By answering these questions, you can:

  • Determine whether referred candidates are more qualified than candidates who come through other recruiting channels.
  • Make a case for investing more resources in building and reinforcing your referral program.
  • Reward star referrers (employees who have referred many new hires or highly qualified candidates,) so you can boost retention and job satisfaction.

Looking for better reporting analytics? Workable’s reports will refine your recruiting process. Request a demo to learn more today.

How does Workable track candidate referrals?

Workable tracks referrals automatically, eliminating the need for the manual entry of names and dates. At a glance, Workable’s referral report will show you:

  • A list of all candidates who’ve been referred within your specified time frame
  • The jobs that candidates have been referred for
  • The employees who referred candidates
  • Each referred candidates’ stage within the pipeline
  • Whether or not referred candidates have been disqualified
  • The date and time candidates were referred

When you’re logged in to Workable, generate a Candidate Referral Report by clicking the button in the main menu bar and selecting ‘Referral Report’.

How to access employee referral reports in Workable

Configure your report parameters to see reports on the data you’re most interested in: a particular job, department or time frame. If you’re running a rewards-based referral program, you can choose to see hired candidates only. This way, you will have a quick overview of referred new hires along with the name of referrers who should receive an incentive.

Employee referrals in Workable

Here’s what a sample candidate referral report looks like:

candidate referral report from Workable

You can arrange the data in ascending or descending order by selecting the arrows at the top of each column. As part of its Pro plan, Workable lets you export the data as a CSV or a PDF, so you can study and present reports in different formats.

Tracking referrals is just one way Workable supports your referral program. It’s easy to refer candidates and request referrals via Workable’s platform. Requesting a referral is a simple part of setting up a job; just send the email provided by Workable, or edit it first to add any extra details. Your team members can then refer candidates by entering a name and location in Workable’s referral tool, which will find the rest of the candidate’s details, including resume, contact details and more.

Don’t miss our ultimate employee referral guide

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Nikoletta Bika

Nikoletta Bika is a senior writer at Workable and holds an MSc in HR. She writes about all things HR and recruiting, with a particular interest in bias, data, technology and the future of work. She hates meaningless jargon and dreams about space travel. She tweets @Nikoletta_Bika.

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