Quick Results 

Who is Coral Casino Beach and Cabana Club?

Coral Casino Beach and Cabana Club is a luxury private members’ club located on Butterfly Beach in Montecito, California. Focused on wellness, longevity, and elevated hospitality, the club offers a high-end fitness center, instructor-led studio classes, multiple dining outlets, and a vibrant pool and cabana experience.

With approximately 90–100 employees year-round, and an additional 20–25 seasonal hires during peak summer months, Coral Casino operates in a highly competitive hospitality market where service quality and team performance directly impact member experience.

As a one-person HR team, Human Resources Manager Chloe Plum oversees the entire employee lifecycle from recruiting and hiring to onboarding and documentation.

What Was Hiring Like Before Workable?

Before Workable, hiring was entirely manual.

Applications came in as paper forms dropped off at the property or through Indeed. Every candidate required a 10-page printed interview packet that moved physically between managers for sign-offs before landing on Chloe’s desk for scanning and offer letter creation.

The process created significant challenges:

• Paper packets were frequently misplaced
  
• Interview documentation lacked visibility
  
• Offer letters were manually created in Microsoft Word
  
• Critical availability information was sometimes lost
  
• HR administrative work extended into off-hours
  

In 2024 alone, the team hired 189 employees, each requiring manual paperwork, scanning, and coordination. The system wasn’t sustainable.

High turnover added another layer of complexity. Without visibility into interview questions, candidate responses, or standardized processes, it was difficult to diagnose where breakdowns were happening.

As Chloe reflects, the team knew they couldn’t repeat another peak hiring season using the same approach.

What Did Coral Casino Need in a System?

When evaluating solutions, Coral Casino Beach and Cabana Club prioritized:

• Full visibility into the hiring pipeline
  
• A standardized, structured interview process
  
• A professional careers page
  
• Faster implementation without disrupting hiring
  
• A system intuitive enough for non-recruiter managers
  

They needed a hiring experience that matched the sophistication of their brand. The careers page was especially critical. Despite being a prestigious luxury property, their careers page and application process did not reflect that, and they did not offer a clear way to apply for specific roles. As a result, candidates relied on word-of-mouth referrals or walk-ins, which was a missed opportunity in a competitive talent market.

Why Workable Stood Out

Workable immediately aligned with Coral Casino Beach and Cabana Club’s goals.

Compared to other systems evaluated, Workable offered a clear balance of usability, performance, and value.

But beyond the product itself, the service experience mattered.

During the evaluation process, the ownership team requested side-by-side comparisons. When urgent questions arose, even outside normal business hours, Workable’s sales and support team responded immediately. That responsiveness built confidence at the leadership level.

The result: full approval to implement Workable, with plans to expand it across sister properties.

Implementation & Adoption

Despite being a one-person HR department managing high hiring volume, implementation was smooth.

• One hour-long training per hiring manager
  
• Quick adoption of pipelines and scorecards
  
• Fully replenished careers page launched within two days
  
• Self-scheduling enabled for interviews
  

The system felt intuitive and natural from day one.

Managers quickly embraced features like:

• Structured scorecards
  
• Self-scheduling interview links
  
• Centralized email communication
  
• Offer letter templates with automated approvals
  

Instead of struggling with system basics, the team was refining small workflow details. A clear shift from operational firefighting to optimization.

How Workable Changed Their Hiring Strategy

Workable fundamentally transformed Coral Casino Beach and Cabana Club’s approach to hiring.

From Paper to Digital

Paper packets are gone. Applications, resumes, availability, interview notes, and communications now live in one centralized system.

Nothing gets lost. Compliance risk is reduced. Documentation is complete.

Hours Saved Per Hire

Manual scanning, packet routing, and Word-based offer letters previously consumed multiple hours per hire. Today, templated offer letters route automatically for approval and send directly from the system. Communication is centralized, and past emails can be imported into candidate profiles.

Chloe estimates saving several hours per new hire. Across nearly 200 annual hires, that equates to approximately 600 hours saved each year

Elevated Candidate Experience
For a luxury property, the hiring experience now reflects the brand.

Candidates:

• Apply through a polished careers page
  
• Receive immediate acknowledgment
  
• Experience streamlined communication
  
• No longer need to call and follow up
  

The experience is modern, organized, and professional.

As Chloe describes it, the process now feels “luxurious” — aligning perfectly with the club’s identity.

Increased Visibility & Standardization

Workable provides full visibility into:

• Interview questions
  
• Candidate responses
  
• Hiring manager activity
  
• Pipeline movement
  

Standardized custom fields ensure critical requirements, like holiday availability, are consistently captured, reducing preventable turnover.

Instead of reacting to hiring issues, the team can now analyze and improve proactively.

Leadership Enthusiasm

Perhaps the clearest indicator of impact: within the first month of implementation, the General Manager sent Chloe a message saying, “I <3 Workable.”

Ownership, initially cautious, now is considering expanding Workable to additional properties.

Business Impact

Since implementing Workable, Coral Casino has achieved:

• A fully modernized, digital hiring process
  
• Reduced administrative burden across departments
  
• Stronger employer brand presence
  
• Improved candidate organization and tracking
  
• Greater leadership alignment and visibility
  

Hiring managers no longer say they “can’t find candidates.” If application flow slows, roles can be sponsored instantly. All activity is transparent and manageable.

For a high-end hospitality organization competing for talent in a demanding market, this shift is strategic, not just operational.

Would Coral Casino Recommend Workable?

Absolutely.

For Coral Casino Beach and Cabana Club, Workable didn’t just replace paper. It elevated their entire hiring strategy — aligning their recruitment process with the luxury, professionalism, and excellence their members expect.

With streamlined operations, responsive support, and a candidate experience that matches their brand, Workable has become a foundational part of how they grow their team, season after season.