Learn about Workable’s breakthrough HR and AI capabilities WATCH HERE

Business Operations Manager job description

A Business Operations Manager is a professional responsible for managing all business operations and setting goals across the organization. They ensure that all aspects, from hiring new employees and managing budgets to understanding general business operations or guiding work teams for projects, are running smoothly.


Use this Business Operations Manager job description template to attract and hire qualified candidates for your company.

Business Operations Manager responsibilities include:

  • Monitoring and improving daily functions
  • Building processes based on our business goals
  • Measuring the efficiency of systems and procedures

Job brief

We are looking for a Business Operations Manager to monitor our organization’s functions and build processes that meet our business needs.

Business Operations Manager responsibilities include tracking business results, performing cost-benefit analyses and monitoring production KPIs. To be a successful Business Operations Manager, you should have experience in the same or similar role, managing all business operations and setting goals across the entire organization. You should also demonstrate great leadership skills and be able to communicate the vision of the company across all levels.

Ultimately, you will ensure that all business functions are in line with our strategic goals.


  • Ensure all systems operate smoothly and align with our quality standards
  • Maximize the efficiency of all business procedures
  • Establish production KPIs and conduct quality assessments
  • Monitor daily operations and address potential issues when they arise
  • Build processes that meet our business objectives and ensure compliance
  • Monitor financial data and recommend solutions that will improve profitability
  • Coordinate with the HR department to ensure our hiring plans meet our business needs
  • Take into account the needs of external and internal stakeholders and incorporate them into new strategic plans

Requirements and skills

  • Previous experience as a Business Operations Manager or in a similar role
  • Good knowledge of operations management
  • Experience with forecasting models
  • Experience with databases and project management software
  • The ability to interpret financial data and allocate budgets
  • Exceptional communication skills
  • BSc in Business Management or relevant field

Frequently asked questions

What does a Business Operations Manager do?

Business Operations Manager oversees the company's activities. They are responsible for coordinating and achieving goals; this is done by selecting important tasks that administrative employees must carry out within their departments and developing strategic initiatives that can improve efficiency throughout business operations.

What are the duties and responsibilities of a Business Operations Manager?

One of the primary responsibilities of a Busines Operations Manager is to manage the financial aspect of the business to make sure everything is running smoothly. For example, they might be in charge of budgeting and planning for future expenses while also deciding how much inventory needs to go out or what new marketing campaign will generate more customers.

What makes a good Business Operations Manager?

A good Business Operations Manager must be able to communicate their company's vision across all levels and possess great leadership skills. They should also be able to perform cost-benefit analyses, monitor production KPIs, and manage an entire organization's operations.

Who does a Business Operations Manager work with?

Because Business Operations Managers are involved in day-to-day business functions, they coordinate and collaborate with various departments and team members. In many organizational structures, they will report to the Head of Operations or an Operations Supervisor.

Hiring Business Operations Manager job description

Post this Business Operations Manager job description job ad to 18+ free job boards with one submission

Start a free Workable trial and post your ad on the most popular job boards today.