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Medical Office Manager job description

Medical Office Managers are professionals who make sure that all administrative tasks for their establishment are completed on time and correctly. They manage patient records and handle payrolls and billings or budgets when necessary. Through their work, they keep everything running smoothly within the organization's standards.

Medical Office Manager responsibilities include:

  • Monitoring budget and billing payments
  • Ordering medical and office supplies
  • Develop and implement office policies and procedures

medical office manager job description

Job brief

We are looking for a qualified medical office manager to run our medical facility. You will be responsible for day-to-day operation, budgeting and maintaining medical and staff records.

As a medical office manager, you should demonstrate excellent organizational skills and the ability to perform well in stressful situations. Our position also requires knowledge of healthcare systems operations.

Ultimately, you should be able to ensure steady workflows and uninterrupted service in our medical facility.


  • Monitor budget and billing payments
  • Order medical and office supplies
  • Develop and implement office policies and procedures
  • Supervise office staff, including receptionists, secretaries and cashiers
  • Maintain medical and staff records
  • Liaise with doctors and nurses to identify potential office dysfunctions
  • Arrange cleaning staff and emergency maintenance services as necessary
  • Provide informative material for patients
  • Generate inventory records
  • Ensure compliance with current healthcare regulations, medical laws and high ethical standards

Requirements and skills

  • Proven work experience as a medical office manager
  • Knowledge of accounting, data and administrative processes and principles
  • Ability to handle medical records discreetly
  • Knowledge of medical issues and terminology
  • Excellent organizational and time-management skills
  • Ability to multi-task and perform well in stressful situations
  • Communication skills and a customer service orientation
  • BS degree in Healthcare Administration, Business or relevant field

More resources:

Frequently asked questions

What does a Medical Office Manager do?

The Medical Office Manager makes sure to complete all administrative tasks to perfection. They handle managing patient records and payrolls through hiring staff for medical practice. This person's job isn't just about keeping track or logging hours. They're responsible for ensuring efficient functioning throughout.

What are the duties and responsibilities of a Medical Office Manager?

The Medical Office Manager is responsible for the scheduling and registration for financial counseling services or treatments if needed. They keep up with patient records such as vital signs and measurements during exams. They also do data entry work like completing insurance forms online, so everything gets adequately reported.

What makes a Good Medical Office Manager?

Medical Office Managers require a skill set that includes excellent communication abilities and an understanding of how businesses work in their daily operations. They should also be good at following procedures established by company policy.

Who does a Medical Office Manager work with?

Medical Office Managers work with Directors of Nursing. Both positions handle the management and guidance of medical staff, ensuring they stay on task and maintain efficiency. Medical Staff Members go hand in hand with Nursing Staff, as they both strive to get the best possible service for their patients.

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