Workable is now an HR Suite! Sign up for our event on April 11 and learn what this means for you: Save your seat now

Manager of Quality Assurance job description

A Manager of Quality Assurance is responsible for monitoring and ensuring high-quality standards in production, inspecting processes and outputs, and supervising staff. They analyze data, communicate with external officers, and maintain records.

Nikoletta Bika
Nikoletta Bika

Nikoletta holds an MSc in HR management and has written extensively about all things HR and recruiting.

This Manager of Quality Assurance job description template is optimized for posting on online job boards or careers pages and easy to customize for your company.

Manager of Quality Assurance responsibilities include:

  • Devising procedures to inspect and report quality assurance issues
  • Monitoring all operations that affect quality
  • Supervising and guiding inspectors, technicians and other staff

manager of quality assurance job description

Job brief

We are looking for a reliable Manager of Quality Assurance to ensure that all external and internal requirements are met before our product reaches our customers. You will be responsible for inspecting procedures and outputs and identifying mistakes or non-conformity issues.

An excellent Quality Assurance Manager has eyes like a hawk and solid experience in quality control. The ideal candidate is a reliable and competent professional whose approval will be necessary for the continuation of a business life cycle.

The goal is to assure the high quality of our operations and services aiming to the long-term success of our business.

Responsibilities

  • Devise procedures to inspect and report quality issues
  • Monitor all operations that affect quality
  • Supervise and guide inspectors, technicians and other staff
  • Assure the reliability and consistency of production by checking processes and final output
  • Appraise customers’ requirements and make sure they are satisfied
  • Report all malfunctions to production executives to ensure immediate action
  • Facilitate proactive solutions by collecting and analyzing quality data
  • Review current standards and policies
  • Keep records of quality reports, statistical reviews and relevant documentation
  • Ensure all legal standards are met
  • Communicate with external quality assurance officers during on-site inspections

Requirements and skills

  • Proven experience as a quality assurance manager or relevant role
  • Thorough knowledge of methodologies of quality assurance and standards
  • Excellent numerical skills and understanding of data analysis/statistical methods
  • Good knowledge of MS Office and databases
  • Outstanding communication skills
  • Great attention to detail and a results driven approach
  • Excellent organizational and leadership abilities
  • Reliable and Trustworthy
  • BSc/BA in business administration or relevant field
  • Certification of quality control is a strong advantage (ISO 9000 etc.)

Frequently asked questions

Jump to section