Flight Attendant job description template | Workable

This Flight Attendant job description template is optimized for posting on online job boards or careers pages and is easy to customize for your company.

Flight Attendant Responsibilities

Include:

  • Providing information, guidance, and assistance for safety and comfort to passengers on board aircraft
  • Attending the “brief” and act on it
  • Conducting safety check before flight

flight attendant job description

Job brief

We are looking for a pleasant Flight attendant to ensure the safety and comfort of passengers aboard flights. The successful candidate will be able to work independently, perform effectively in a team and build trust relationships with passengers.

The goal is to maximise revenue growth and enhance customer satisfaction.

Responsibilities

  • Provide information, guidance, and assistance for safety and comfort to passengers on board aircraft
  • Attend the “brief” and act on it
  • Conduct safety check before flight
  • Greet customers, check their tickets and accompany them to their seats
  • Prepare and serve drinks and food to passengers
  • Present emergency equipment and give instructions
  • Monitor and secure the cabin regularly
  • Comply with all aviation rules and regulations for safety and protection
  • Assist passengers and cabin crew during emergency situations
  • Provide special help to passengers with special needs (children, disabled persons, elders etc)
  • Submit analytic reports concerning flight incidents

Requirements

  • Proven working experience as flight attendant or customer service experience
  • Fluency in English, multilingual is preferred
  • MS Office knowledge
  • Customer service-oriented
  • Professional image
  • Excellent communication and presentation skills
  • Problem solving skills and ability to handle difficult situations
  • Cabin crew certification or training