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Shipping Manager job description

A Shipping Manager is a professional responsible for overseeing daily shipping and distribution operations. They use software to track and prioritize orders, manage important shipping documents, direct package flow, and collaborate with various departments to optimize processes.

Nikoletta Bika
Nikoletta Bika

Nikoletta holds an MSc in HR management and has written extensively about all things HR and recruiting.

This Shipping Manager job description template is optimized for posting on online job boards or careers pages and easy to customize for your company.

What is a Shipping Manager?

A Shipping Manager is a professional who oversees daily shipping and distribution operations within an organization. They are responsible for tracking orders, managing shipping documents, directing package flow, and ensuring timely delivery of complete orders.

What does a Shipping Manager do?

A Shipping Manager is responsible for using software to track, check, prioritize, and route orders. They manage important shipping documents such as advanced shipping notice, pick slips, and bills of lading. Additionally, they oversee the entire process of preparing packages for shipment, inspect completed orders, supervise subordinates, control the shipping department’s budget, collaborate with other managers, resolve order-related issues, ensure compliance with regulations and company policies, and report activities and issues to management.

Shipping Manager responsibilities include:

  • Using software to track, check, prioritize and route orders
  • Managing all important documents such as advanced shipping notice, pick slips, bills of lading etc.
  • Directing the flow of packages from preparation to shipment

shipping manager job description

Job brief

We are seeking an experienced Shipping Manager to oversee our daily shipping and distribution operations. In this role, you will be responsible for ensuring that all orders are shipped and delivered promptly.

The ideal candidate for this position is analytical, well-organized, and possesses excellent communication skills. They should be comfortable with managing paperwork and utilizing information systems. A strong understanding of shipping and receiving procedures is also crucial.

Your primary goal as a Shipping Manager will be to ensure the smooth and efficient operation of our shipping processes. By coordinating with various teams and utilizing your expertise, you will play a vital role in maintaining the timely delivery of orders and enhancing customer satisfaction.

If you have a proven track record in shipping management and possess the necessary skills and qualifications, we encourage you to apply. Join our team and contribute to the seamless flow of our shipping operations.


  • Use software to track, check, prioritize and route orders
  • Manage all important documents such as advanced shipping notice, pick slips, bills of lading etc.
  • Direct the flow of packages from preparation to shipment
  • Inspect labels, barcodes and other features of completed orders
  • Supervise and lead subordinates (receiving clerks, order pickers etc.)
  • Control budget of the shipping department
  • Collaborate with warehouse, purchasing and other managers to optimize processes
  • Resolve issues regarding shipped orders
  • Ensure compliance to legal regulations and company policies
  • Report to management on activities and issues

Requirements and skills

  • Proven experience as shipping manager
  • Solid knowledge of logistics procedures
  • Experience in using EDI and preparing shipping documents (e.g. ASN)
  • Computer savvy with excellent knowledge of MS Office (especially Excel)
  • Good understanding of budgeting and reporting
  • Experience in directing and evaluating subordinates
  • Excellent organizational and communication skills
  • Attention to detail
  • Problem-solving abilities
  • High school diploma; BSc/BA in supply chain, logistics or relative field is a definite plus

Frequently asked questions

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