How Verified First and Workable improved government contractor efficiency

Founded in 2003, IT Concepts is a trusted global technology services company that delivers end-to-end solutions for the private and government sectors. As a primary government contracting firm, IT Concepts defines itself by persistence, precision, and innovative big-picture thinking. Now going on 20 years in business, IT Concepts focuses on generating collaborative success and building trust for the next challenge.

The challenge

As IT Concepts grew to take on more private and government contracts, it realized outdated recruitment materials and processes were no longer enough to attract and retain top talent. Manual processes and lack of supportive integrations hindered IT Concepts’ ability to effectively recruit and manage top talent, leverage data, and ultimately impact its bottom line.

As a government contractor, IT Concepts needed a reputable and professional applicant tracking system (ATS) that understood its compliance, recruitment and hiring, and data management needs. They required a credible, customizable solution that could support complex and sensitive data management, advanced integrations, and branded, flexible tools and widgets.

IT Concepts needed a solution that would:

• Automate recruitment, hiring, and onboarding processes
• Improve organization and task management
• Create cohesion and improve brand efficiency

Reducing manual processes and automating recruitment and hiring was a key challenge IT Concepts wanted to solve by adopting an Applicant Tracking System (ATS). Prior to integrating with Workable, effectively recruiting, hiring, and managing talent took a lot of time and effort. The lack of an adequate database, paired with outdated and manual processes, did not allow IT Concepts to attract and retain top talent consistently.

The solution

Automated recruitment and hiring

Workable’s full-suite applicant-tracking and recruitment solutions streamlined and automated IT Concepts’ hiring processes by addressing three key areas: recruitment, background screening, and communication.

• Recruitment: Helped attract more qualified candidates through robust integrations, targeted recruitment and sourcing tools, and custom branding.
• Background screening: Automated background screening with Verified First, improving turnaround times, time-to-hire, and the candidate experience.
• Communication: Assisted internal and external communication through calendar syncing, scheduling tools, and mobile-friendly communication options.

Thanks to Workable’s solution, the number of people applying for roles at IT Concepts has significantly increased. In fact, IT Concepts’ candidate database has grown 4x in the last year alone! Workable solved IT Concepts’ need for an applicant tracking solution, but it also did so much more. As a complete ATS, Workable automated and streamlined each step of the hiring process, allowing IT Concepts to focus on more strategic and people-oriented business objectives.

Improved organization and task management

As a government contractor, IT Concepts required a customized technology solution that understood its unique organization, task, and data management needs. Workable’s robust reporting tools, powerful organization and integration capabilities, and top-notch customer service stood out among the rest.

Along with built-in, robust reporting capabilities, like the ability to pull and easily utilize extensive reports, Workable’s solution automated organization, data, and task management.

Prior to integrating with Workable, IT Concepts’ relied on manual and time-consuming processes which lead to disorganization, slow turnaround times, and inefficient data management.

By automating and streamlining tasks such as disclosures and authorizations, creating reports, and managing compliance, IT Concepts’ overall organization and task management improved.

Additionally, through Workable’s partnership with Verified First, IT Concepts implemented compliant background screening, verifications, and drug testing all within the Workable platform.

Verified First offered industry-specific, customizable screening options to fit IT Concepts’ unique hiring and compliance needs. This integration helped further streamline organization and task management, while also improving business efficiency.

In fact, IT Concepts quickly noticed a significant decrease in its time to hire after integrating Verified First with Workable.

Cohesion and brand efficiency

IT Concepts needed to improve brand recognition and efficiency. Prior to implementing Workable, IT Concepts struggled to exhibit a professional image and brand look in its recruitment and hiring efforts.

Workable’s customizable features and tools such as its career page builder and editable offer letters templates, combined with the platform’s overall professional look and feel helped unify and strengthen IT Concepts recognition, efficiency, and effectiveness.

Now IT Concepts can stand out to potential candidates and customers alike through a centralized brand experience.

Through Verified First’s partnership with Workable, IT Concepts is able to utilize integrated background screening, drug testing, and more all within the Workable platform.

By locating all necessary data and information in one central location, IT Concepts standardized and improved recruitment, hiring, and onboarding processes. This helped IT Concepts create a cohesive brand image while strengthening efficiency and effectiveness throughout the entire organization.

To further complement a cohesive brand image, IT Concepts took advantage of Verified First’s customization capabilities to create branded emails and communications to potential candidates. This includes form gathering, consent requests, application updates, and more.

The experience: Verified First & Workable

While IT Concepts had implemented Workable prior to its integration with Verified First, the screening integration was the icing on the cake. Once adopted, IT Concepts experienced a fully integrated, efficient, and compliant recruitment and hiring process. The best part: the integration was practically effortless!

IT Concepts integrated Verified First’s screening solutions with Workable’s software through the VF Connector – a simple and easy-to-use patented integration! With few additional resources or IT support needed, IT Concepts was able to get integrated and start screening with Verified First in a matter of minutes.

With the help of Verified First’s integrated technology, IT Concepts could standardize every step of the screening process.

From managing who can order and review background checks to knowing which background checks to utilize for each candidate, Verified First was there every step of the way. While IT Concepts improved its time-to-hire and elevated the candidate experience, it also gained continuous, comprehensive customer support to help drive sustainable innovation and success.

Key takeaways

• 4x candidate database growth in the last year
• Significant decrease in time-to-hire
• Sustainable efficiency and effectiveness

IT Concepts needed an ATS that could elevate its brand image and organizational goals to the next level. Workable and Verified First provided the superior technology, customization, and care that IT Concepts needed to reform its outdated recruitment and hiring practices. With features like automated compliance tools, advanced reporting capabilities, and top-notch customer service, Workable helped IT Concepts streamline processes and achieve organizational excellence.

Plus, with integrated, customizable background screening and drug testing solutions from Verified First, IT Concepts curated a more efficient hiring process, unifying recruitment, hiring, and onboarding throughout the entire organization.