Developing & retaining my best people

Malcolm Gladwell famously wrote in his bestselling book, ‘Blink,’ that “the key to good decision making is not knowl...

How can you tell whether a candidate who looks good ‘on paper’ will be good ‘in person’? Soft skills make all the difference. So...

Have you decided to shift towards structured interview questions? Good call. Structured interviews are twice as effective as uns...

Several years ago I went to visit a radical experiment in the remote west of Kenya near the shores of Lake Victoria. A handful o...

What makes disengaged employees stand out? They’re unlikely to send you a memo, although you can get some insight from employee ...

Often, interviewers think candidates who slouch are bored or arrogant and decide to turn them down. But, how much should we trus...

Employee retention programs can help you protect your most valuable assets: your people. High turnover rates cost time and money...

Every time an employee gives their two weeks notice, a new hiring process begins. You focus on posting a job ad, evaluating cand...

Resume red flags aren’t necessarily grounds for instantly disqualifying candidates. However, they may give you more insight into...

Interviewers can get away with mistakes more easily than interviewees. Candidates are supposed to stress about how to create a p...

A vacation? What’s that? In 2015, more than half of American workers didn’t use all of their paid vacation days. In comparison, ...

Performing a background check is a good way to avoid making a problematic hire. But background checks are not a pass/fail system...