Senior People Operations Manager job description
A Senior People Operations Manager is a strategic leader responsible for overseeing and enhancing the human resources functions within an organization, focusing on fostering a positive work environment, optimizing employee performance, and supporting the company’s growth.
Use this Senior People Operations Manager job description template to advertise open roles for your company. Be sure to modify requirements and duties based on the unique needs of the role you’re hiring for.
What is a Senior People Operations Manager?
A Senior People Operations Manager is a key figure in the HR department who plays a crucial role in shaping the workforce strategy of an organization. They are tasked with developing policies, programs, and practices that promote a high-performance culture, employee engagement, and organizational effectiveness.
This role involves a blend of strategic planning and hands-on management to ensure the alignment of HR functions with business objectives, fostering a supportive and productive workplace.
What does a Senior People Operations Manager do?
A Senior People Operations Manager oversees the HR functions such as recruitment, training, performance management, and employee relations. They work closely with senior leadership to develop HR strategies that support the organization’s goals, focusing on talent management, succession planning, and workforce development.
This role is pivotal in creating a rewarding and inclusive work environment, where employees feel valued and motivated. They manage employee benefits, ensure legal compliance, and lead initiatives to enhance employee satisfaction and retention.
The Senior People Operations Manager also uses people analytics to inform decision-making, drive improvements, and measure the impact of HR initiatives on organizational performance.
Senior People Operations Manager responsibilities include:
- Leading People Operations, Talent Acquisition, and Office Management functions
- Developing and implementing HR strategies and initiatives
- Managing employee lifecycle, rewards, benefits, and progression
- Ensuring compliance with employment laws and regulations
Job brief
We’re looking for an experienced Senior People Operations Manager to lead our HR functions in Greece. You’ll be at the helm of People Operations, Talent Acquisition, and Office Management, ensuring our fast-paced growth is supported by a robust HR strategy.
This role requires a blend of strategic oversight and hands-on management across all HR disciplines, including employee lifecycle management, L&D, rewards, and benefits. You’ll be responsible for fostering a high-performance culture and maintaining our reputation as a great place to work.
Your leadership will shape our HR practices, ensuring they align with our business needs and values, while supporting the happiness and development of our team.
Responsibilities
- Oversee People Operations, Talent Acquisition, and Office Management functions
- Partner with business leaders to create functional people plans and enhance employee experiences
- Manage benefits, reward systems, and progression opportunities
- Maintain compliance with employment law, safety standards, and GDPR
- Support senior leadership with high-level people strategy and communications
- Build and maintain a strong, high-performance culture
- Manage the People strategy budget and people analytics
- Own internal communications and support cross-functional collaboration
- Review and enhance operating processes for efficiency and quality
Requirements and skills
- 7+ years of experience in a multi-faceted people role, preferably in the tech industry
- Proven leadership in a fast-growing business environment
- Strong HR expertise, with experience working with multinational teams
- Implemented successful reward/benefits/progression/L&D systems/programs
- Ability to navigate and manage change effectively
- Strong emotional intelligence (EQ) and understanding of people
- Experience in handling complex employee relations issues
- Skilled in implementing and managing people systems
- Excellent stakeholder management and relationship-building skills
Frequently asked questions
- What does a Senior People Operations Manager do?
- A Senior People Operations Manager develops and implements HR strategies to support organizational goals, focusing on creating a positive work environment, enhancing employee performance, and ensuring compliance with legal standards. They manage the entire employee lifecycle, from recruitment to retirement, ensuring a seamless experience.
- What are the duties and responsibilities of a Senior People Operations Manager?
- They are responsible for leading HR functions, developing talent acquisition strategies, managing employee benefits and progression, ensuring HR compliance, and fostering a high-performance culture. They also handle people analytics and budget management for HR strategies.
- What makes a good Senior People Operations Manager?
- A good Senior People Operations Manager possesses strong leadership skills, HR expertise, strategic thinking, and the ability to manage change effectively. They have a high EQ, excellent communication skills, and the ability to build relationships across all levels of an organization.
- Who does a Senior People Operations Manager work with?
- They work closely with senior leadership, HR specialists (such as recruiters and trainers), office management staff, and employees across the organization. They may also interact with external vendors and legal advisors to manage benefits and ensure compliance.
- How does a Senior People Operations Manager impact the organization?
- A Senior People Operations Manager plays a crucial role in shaping the organization's culture and workforce. Their strategies and initiatives directly impact employee satisfaction, retention, and performance, contributing to the overall success and growth of the company.