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COO job description

A Chief Operating Officer (COO) is a dual role that combines the functions of chief executive and manager. They design, implement policies to promote company culture and vision and oversee operations to keep businesses on track.

This Chief Operating Officer or COO job description template is optimized for posting on online job boards or careers pages and easy to customize for your company.

COO responsibilities include:

  • Designing and implementing business operations
  • Establishing policies that promote company culture and vision
  • Overseeing operations of the company and the work of executives

coo job description

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Job brief

We are looking for an experienced Chief Operating Officer or COO to oversee our organization’s ongoing operations and procedures. You will be the company’s second-in-command and responsible for the efficiency of business.

The COO role is a key member of the senior management team, reporting only to the Chief Executive Officer (CEO). You’ll have to maintain control of diverse business operations, so we expect you to be an experienced and efficient leader. If you also have excellent people skills, business acumen and exemplary work ethics, we’d like to meet you.

The goal of the COO position is to secure the functionality of business to drive extensive and sustainable growth.


  • Design and implement business strategies, plans and procedures
  • Set comprehensive goals for performance and growth
  • Establish policies that promote company culture and vision
  • Oversee daily operations of the company and the work of executives (IT, Marketing, Sales, Finance etc.)
  • Lead employees to encourage maximum performance and dedication
  • Evaluate performance by analyzing and interpreting data and metrics
  • Write and submit reports to the CEO in all matters of importance
  • Assist CEO in fundraising ventures
  • Participate in expansion activities (investments, acquisitions, corporate alliances etc.)
  • Manage relationships with partners/vendors

Requirements and skills

  • Proven experience as Chief Operating Office or relevant role
  • Understanding of business functions such as HR, Finance, marketing etc.
  • Demonstrable competency in strategic planning and business development
  • Experience in fundraising will be a plus
  • Working knowledge of data analysis and performance/operation metrics
  • Working knowledge of IT/Business infrastructure and MS Office
  • Outstanding organizational and leadership abilities
  • Excellent interpersonal and public speaking skills
  • Aptitude in decision-making and problem-solving
  • BSc/BA in Business Administration or relevant field; MSc/MBA is a plus


Frequently asked questions

What does a COO do?

The COO is a manager with broad responsibilities that range from managing day-to-day operations to providing strategic advice. They oversee daily administrative and operational functions, reporting directly to the CEO and being second only to this person for company affairs.

What are the duties and responsibilities of a COO?

The COO is the second in command at the company. They have a hand in everything, including marketing, financial growth, and sales. Ultimately, the COO is responsible for ensuring all aspects of operations run smoothly every day and addressing any issues that come up.

What makes a good COO?

A successful COO needs to be able to work with all types of people. They must have leadership skills and experience in various fields such as finance and human resources. A good COO needs excellent communication and people skills as they oversee several departments throughout the organization.

Who does the COO work with?

The COO is a member of executive management responsible for maintaining and driving operational results within a company. The COO works closely with other members of their teams, like the CEO and CFO.

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