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Medical Assistant job description

Medical Assistants are professionals who complete administrative and clinical tasks in offices, hospitals, or other healthcare facilities. They work with physicians and other medical professionals, helping to complete tasks like filing insurance forms or providing clinical care when needed by patients.

Medical Assistant responsibilities include:

  • Interviewing patients and document basic medical history
  • Organizing and scheduling appointments
  • Updating and filing medical records and insurance reports

medical assistant job description

Job brief

As a Medical Assistant you will be responsible for providing administrative support to ensure efficient operation of the medical office/hospital. You will support doctors and patients through a variety of tasks related to patient care management, organization and communication.

The target is to complete all activities accurately, with high quality and in a timely manner.


  • Interview patients and document basic medical history
  • Organize and schedule appointments
  • Update and file medical records and insurance reports
  • Arrange hospital admissions and laboratory services
  • Check with patients and type up patients charts
  • Assist during medical examinations
  • Produce and distribute correspondence memos, letters, faxes and forms
  • Handle receivable and payable accounts and keep financial records
  • Prepare and clean treatment rooms and medical instruments

Requirements and skills

  • Proven working experience as a Medical Assistant or medical secretary
  • Knowledge of medical office management systems and procedures
  • Excellent time management skills and ability to multi-task and prioritise work
  • Social perceptiveness and service oriented
  • Excellent written and verbal communication skills
  • Strong organisational and planning skills
  • Proficiency in MS Office and patient management software
  • Degree in medical assistance

Frequently asked questions

What does a Medical Assistant do?

Medical Assistants handle a wide range of tasks that help doctors and patients alike. They maintain patient records, prepare examination rooms before physicians or nurses need them, assist with exams, complete assignments such as blood drawing, and take temperatures.

What are the duties and responsibilities of a Medical Assistant?

Medical Assistants are responsible for ordering supplies and providing assistance as needed by physicians. They may also take vital signs, give injections, and assist with exams such as listening to heart rates.

What makes a Good Medical Assistant?

Medical Assistants must have the emotional intelligence to communicate with people from all walks of life. With the ability to read, write, and speak confidently comes a set of skills necessary for this job, which requires reading charts and taking vital signs efficiently.

Who does a Medical Assistant work with?

Medical Assistants often work under Hospital Administration Managers. The latter handles the general working of the Hospital, which occupies both positions. The Manager may give Assistants simple tasks to complete when other opportunities aren't present and ensure the operations are running smoothly.

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