Use this Junior Professional Services Engineer job description template to advertise open roles for your company. Be sure to modify requirements and duties based on the unique needs of the role you’re hiring for.
What is a Junior Professional Services Engineer?
A Junior Professional Services Engineer is a vital member of a technical solutions team, primarily engaged in tailoring software solutions to meet specific client needs. This role involves understanding client requirements, developing integrations, and ensuring that these solutions are seamlessly incorporated into the client’s IT environment. The engineer must balance technical acumen with the ability to communicate effectively with non-technical stakeholders.
What does a Junior Professional Services Engineer do?
A Junior Professional Services Engineer undertakes a range of tasks to deliver tailored technical solutions to clients. This includes developing custom integrations based on client requests, performing data migrations, and creating specialized reports.
They are responsible for the technical configuration of client accounts, ensuring that customized features are implemented accurately. Additionally, they provide API consultations and participate in client calls for technical requirement gathering.
The role also involves conducting feasibility analyses for proposed solutions and contributing to the improvement of the technical infrastructure. This position requires a blend of technical skills, customer service, and the ability to communicate complex technical concepts to a non-technical audience.
Junior Professional Services Engineer responsibilities include:
- Developing customized integrations for clients
- Conducting data migrations
- Creating custom reports and implementing new internal tools
- Providing API consultation and technical account configuration
We are seeking a Junior Professional Services Engineer to join our Technical Solutions team. In this role, you will be responsible for implementing customized technical solutions for our clients, ensuring seamless data migration and integration into our product.
You will develop custom integrations, perform data migrations, and create tailored reports. This position requires a blend of software development skills and the ability to communicate effectively with both technical and non-technical teams. If you are passionate about delivering high-quality technical solutions and thrive in a collaborative environment, we encourage you to apply.
- Develop customized integrations as requested by clients
- Perform data migrations
- Create custom reports (SQL + visualization)
- Implement new internal tools (from requirement gathering to maintenance)
- Configure technical accounts with customized features
- Provide API consultation
- Communicate with non-technical teams during implementation
- Perform feasibility analysis on deliverables
- Participate in customer calls for API consultation and technical requirement gathering
- Implement improvements to technical infrastructure and refactor existing codebase
- Review Statements of Work for deliverables
Requirements and skills
- Minimum two years of experience in software development (Python or Ruby on Rails preferred)
- Good knowledge of SQL
- BSc in Computer Science or similar degree, or other BSc plus coding school
- Proficiency with Amazon Web Services (Redshift, S3, EC2, Lambda) is a plus
- Experience with SDLC phases, Kubernetes, CI/CD, React, QA, JIRA, Agile development
- Excellent communication skills
- Ability to present technical information to a non-technical audience
- Diligent, rigorous, and able to deliver projects on schedule
- Collaborative skills in a multinational team environment
Frequently asked questions
- What does a Junior Professional Services Engineer do?
- A Junior Professional Services Engineer develops and implements customized software solutions, performs data migrations, creates custom reports, and configures technical accounts for clients, ensuring seamless integration of services.
- What are the duties and responsibilities of a Junior Professional Services Engineer?
- The duties of a Junior Professional Services Engineer include developing client-specific integrations, conducting data migrations, creating custom reports, and providing API consultation and technical account configuration.
- What makes a good Junior Professional Services Engineer?
- A good Junior Professional Services Engineer combines strong technical skills in software development and data management with excellent communication abilities, allowing them to effectively translate client needs into technical solutions.
- Who does a Junior Professional Services Engineer work with?
- A Junior Professional Services Engineer collaborates with clients, non-technical sales teams, and internal technical teams, ensuring effective communication and implementation of customized technical solutions.
- How important is client communication for a Junior Professional Services Engineer?
- Client communication is crucial for a Junior Professional Services Engineer, as it involves understanding client needs, explaining technical details in an accessible manner, and ensuring that the implemented solutions align with client expectations.