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Grocery Clerk job description

A Grocery Clerk is a professional who maintains the stock and cleanliness in a grocery store to ensure shoppers find the products they are looking for and deliver excellent customer service.


Use this Grocery Clerk job description to advertise your vacancies and find qualified candidates. Feel free to modify responsibilities and requirements based on your needs.

Grocery Clerk responsibilities include:

  • Assisting customers to the appropriate aisle or shelve to assist with purchasing decisions
  • Providing excellent customer service
  • Ensuring the store is clean, safe and ready for shoppers

Job brief

We are looking for a Grocery Clerk to join our team and help customers find what they are looking for while shopping in the store. Grocery Clerks will act as the first point of contact at this store by providing shoppers with information about products offered in the store.

A Grocery Clerk’s responsibilities include maintaining a clean work environment, organizing food displays, and stocking shelves with products for customers to buy. They will also deliver a high level of customer service to shoppers.  

Ultimately, you will work directly with customers and complete various tasks around the store to keep the shopping area clean and organized throughout the day.


  • Process customer orders and payments
  • Stock and replace products to avoid any damages
  • Keep shelves fully stocked with fresh products
  • Prepare store displays and ensure that products are accurately labeled
  • Order out-of-stock products

Requirements and skills

  • Proven work experience as a Grocery Clerk or similar role
  • Proven customer service or retail experience is a plus
  • Great attention to detail
  • Good communication and people skills
  • High school diploma or equivalent is preferred

Frequently asked questions

What does a Grocery Clerk do?

A Grocery Clerk keeps their grocery store clean for shoppers while also organizing food displays and answering customer questions about the products.

What are the duties and responsibilities of a Grocery Clerk?

Grocery Clerks are the people who help you find what you’re looking for in grocery stores. They have good knowledge about store products and are equipped to answer questions that might come up while shopping.

What makes a good Grocery Clerk?

A good Grocery Clerk needs to be knowledgeable about the products offered in their store to help customers throughout their shopping experience. They also need excellent customer service skills to ensure customers have a great experience while shopping at the grocery store.

Who does a Grocery Clerk work with?

Grocery Clerks typically work with a small team of other Grocery Clerks to complete various tasks assigned to them by their Store Manager.

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