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Real-life custodian interview questions and answers

A custodian plays a crucial role in maintaining cleanliness and orderliness in various settings, including schools, offices, healthcare facilities, and commercial buildings. Custodians are responsible for performing a range of cleaning and maintenance tasks, ensuring a safe and sanitary environment for occupants.

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Content team

Content manager Keith MacKenzie and content specialist Alex Pantelakis bring their HR & employment expertise to Resources.

These custodian interview questions are directly sourced from real hiring managers and they are ready to use.

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6 good custodian interview questions

  1. [Suggested by real hiring managers] How many years of experience do you have in custodial or cleaning roles?
  2. [Suggested by real hiring managers] Could you share your previous experience with a cleaning company or organization?
  3. [Suggested by real hiring managers] Are you available and willing to work all three shifts, including overnight and weekends if required?
  4. Can you describe a challenging cleaning situation you encountered in your previous role and how you handled it?
  5. What techniques or products do you find most effective in ensuring a sanitary and germ-free environment?
  6. How do you prioritize your cleaning tasks to ensure all areas receive adequate attention within a given shift?

Here are 3 real-life interview questions and 3 additional questions with sample answers to help you identify the best candidates for this role.

1. How many years of experience do you have in custodial or cleaning roles?

This question assesses the candidate’s overall experience in the custodial field.

Sample answer:

“I have worked as a custodian for five years, during which I gained extensive experience in maintaining cleanliness, sanitizing areas, and addressing various cleaning challenges.”

2. Could you share your previous experience with a cleaning company or organization?

This question seeks specific information about the candidate’s past employers and roles.

Sample answer:

“I previously worked at ABC Cleaning Services for three years as a custodian. My responsibilities included daily cleaning, floor maintenance, and collaborating with a team to ensure the facility was consistently clean and safe.”

3. Are you available and willing to work all three shifts, including overnight and weekends if required?

This question gauges the candidate’s flexibility and availability for different work schedules.

Sample answer:

“Yes, I am fully available to work all shifts as needed. I understand that maintaining a clean and safe environment is crucial, and I’m committed to fulfilling my responsibilities, even during overnight and weekend shifts.”

4. Can you describe a challenging cleaning situation you encountered in your previous role and how you handled it?

This behavioral question assesses problem-solving skills and the ability to handle difficult situations.

Sample answer:

“In my previous role, we had a severe mold infestation in a basement area. I followed safety protocols, used appropriate cleaning agents, and coordinated with a specialized team to safely remove the mold. It required thorough cleaning and monitoring to ensure it didn’t return.”

5. What techniques or products do you find most effective in ensuring a sanitary and germ-free environment?

This question evaluates the candidate’s knowledge of cleaning techniques and products.

Sample answer:

“I find that using hospital-grade disinfectants and implementing a color-coded cleaning system for different areas helps maintain hygiene. Additionally, regular training and staying updated on the latest cleaning methods are essential.”

6. How do you prioritize your cleaning tasks to ensure all areas receive adequate attention within a given shift?

This question assesses the candidate’s organizational and time management skills.

Sample answer:

“I prioritize tasks based on the facility’s needs and safety considerations. High-traffic areas and restrooms, for example, receive immediate attention, while less-frequented areas may be scheduled for cleaning at a quieter time. I create a checklist and follow a systematic approach to ensure no area is overlooked.”

What does a good custodian candidate look like?

A strong custodian candidate possesses several key qualities, including a strong work ethic, attention to detail, adaptability to different shifts, a commitment to maintaining cleanliness standards, and the ability to work independently and as part of a team. They should also be knowledgeable about cleaning techniques, products, and safety protocols.

Red flags

Red flags for a custodian candidate may include a lack of relevant experience, an inability to adapt to different shifts, poor attention to detail, and a disregard for safety protocols. Candidates who do not prioritize cleanliness and sanitation may not be suitable for this role.

Frequently asked questions

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