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Sales Operations Assistant job description

A Sales Operations Assistant is a key role focused on enhancing the efficiency and effectiveness of a sales organization through the management of sales tools, coordination of training programs, and maintenance of data integrity within sales systems.

Alexandros Pantelakis
Alexandros Pantelakis

HR content specialist at Workable, delivering in-depth, data-driven articles to offer insights into industry and tech trends.

What is a Sales Operations Assistant?

A Sales Operations Assistant is an integral member of the sales team, dedicated to optimizing sales processes and tools. They ensure that sales data is accurate and accessible, coordinate training programs to enhance sales skills, and manage technologies that support sales activities. Their work directly contributes to the sales team’s ability to achieve targets efficiently.

What does a Sales Operations Assistant do?

A Sales Operations Assistant plays a crucial role in supporting the sales team by managing sales CRM systems, coordinating sales training, maintaining sales enablement content, and ensuring the sales team has access to the necessary tools and technologies.

They work closely with sales leadership to implement strategies that improve sales performance, streamline sales processes, and enhance overall sales productivity.

Sales Operations Assistant responsibilities include:

  • Managing and maintaining data integrity in Salesforce.com
  • Coordinating and scheduling sales training and events
  • Managing sales enabling tools and technologies
  • Establishing communication with sales teams to gather feedback and ensure they have the necessary tools

Job brief

We’re seeking a Sales Operations Assistant to support our rapidly growing sales team.

In this role, you’ll be responsible for maintaining our Salesforce CRM, coordinating sales training and events, managing sales tools, and ensuring our sales team has the resources they need to succeed.

The ideal candidate will have experience in sales or sales support within a SaaS company, exceptional attention to detail, and strong project management skills. Join us to play a pivotal role in optimizing our sales operations and contributing to our continued success.

Responsibilities

  • Calendar and event management for sales
  • Maintaining data integrity and performing batch updates in Salesforce.com
  • Managing sales enabling tools and technologies
  • Coordinating, scheduling, launching, and recording sales training events
  • Assisting in the management of the sales enablement content repository
  • Establishing consistent communication with sales teams for feedback and updates
  • Responding to ad hoc sales requests to support the team

Requirements and skills

  • Experience with sales tools and software, including conferencing, calendar management, and content management
  • Strong attention to detail and project management skills
  • Subject Matter Expertise in SaaS-based sales tools and applications
  • Ability to work in a fast-paced environment and cross-functionally
  • Experience in sales or sales support roles preferred
  • Knowledge of Sandler Sales Methodology preferred
  • Exceptional written and verbal communication skills in English
  • Creative and strategic problem-solving ability

Frequently asked questions

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