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Intake Specialist Job Description

An Intake Coordinator is a professional who serves as the first point of contact for all patients at a medical facility. They assist with registration and admissions, record patient information and provide administrative support for other medical professionals.

 

Use this Intake Specialist job description to advertise your vacancies and find qualified candidates. Feel free to modify responsibilities and requirements based on your needs.

 

Intake Specialist responsibilities include:

  • Welcoming patients to the facility
  • Completing all admissions paperwork and entering it digitally
  • Verifying medical insurance coverage and benefits for each patient

Job brief

We are looking for an Intake Specialist to join our team and welcome patients to our medical facility while helping process them before their scheduled appointments. 

Intake Specialist responsibilities include greeting patients, recording personal details and gathering medical histories before the patient’s appointment. 

Ultimately, you will work directly with patients to gather their information and process them before they meet with a Doctor or medical professional in our facility. 

Responsibilities

  • Welcome patients to the facility
  • Complete all admissions paperwork and enter it digitally
  • Verify medical insurance coverage and benefits for each patient
  • Schedule appointments for consultations, tests and procedures
  • Answer phone and email inquiries
  • Address any patient complaints or concerns
  • Perform clerical work such as filing, copying and faxing

Requirements and skills

  • Welcome patients to the facility
  • Complete all admissions paperwork and enter it digitally
  • Verify medical insurance coverage and benefits for each patient
  • Schedule appointments for consultations, tests and procedures
  • Answer phone and email inquiries
  • Address any patient complaints or concerns
  • Perform clerical work such as filing, copying and faxing

Frequently asked questions

What does an Intake Specialist do?

An Intake Specialist welcomes and processes patients before their scheduled appointment at a healthcare facility.

What are the duties and responsibilities of an Intake Specialist?

An Intake Specialist will have a variety of duties depending on where they work, but they typically focus on greeting patients, answering phone calls and completing administrative tasks throughout the day.

What makes a good Intake Specialist?

A good Intake Specialist must have excellent customer service skills, as they work with many patients throughout the day as they enter the medical facility. They must also pay attention to detail since they enter patient information before their scheduled appointment.

Who does an Intake Specialist work with?

An Intake Specialist will work directly with Doctors to ensure patient records and medical histories are accurate before the scheduled appointment.

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