{"id":62607,"date":"2020-01-08T11:13:39","date_gmt":"2020-01-08T11:13:39","guid":{"rendered":"https:\/\/resources.workable.com\/?p=62607"},"modified":"2020-02-06T13:25:16","modified_gmt":"2020-02-06T13:25:16","slug":"descricao-do-trabalho-concierge-f-m-d","status":"publish","type":"post","link":"https:\/\/resources.workable.com\/pt-br\/concierge-descricao-do-trabalho","title":{"rendered":"Descri\u00e7\u00e3o do trabalho: Concierge (f\/m\/d)"},"content":{"rendered":"

Este modelo de descri\u00e7\u00e3o de cargo de\u00a0<\/span>Concierge<\/strong> \u00e9 otimizado para publica\u00e7\u00e3o em portais de emprego ou p\u00e1ginas de carreiras on-line e \u00e9 facil de personalizar para a sua empresa. Cargos similares incluem Gerente de Relacionamento com H\u00f3spedes<\/a>.<\/p>\n

Responsabilidades do Concierge de Hotel incluem:<\/h2>\n
    \n
  • Receber os clientes na entrada e confirmar as reservas<\/span><\/li>\n
  • Atuar como ponto de refer\u00eancia para os h\u00f3spedes que precisam de atendimento ou informa\u00e7\u00f5es e atender a seus desejos e necessidades<\/span><\/li>\n
  • Conhecer as necessidades dos clientes e oferecer-lhes solu\u00e7\u00f5es personalizadas ao sugerir atividades e servi\u00e7os prestados pelo hotel<\/span><\/li>\n<\/ul>\n

    \"descri\u00e7\u00e3o<\/p>\n","protected":false},"excerpt":{"rendered":"

    Este modelo de descri\u00e7\u00e3o de cargo de\u00a0Concierge \u00e9 otimizado para publica\u00e7\u00e3o em portais de emprego ou p\u00e1ginas de carreiras on-line e \u00e9 facil de personalizar para a sua empresa. Cargos similares incluem Gerente de Relacionamento com H\u00f3spedes. Responsabilidades do Concierge de Hotel incluem: Receber os clientes na entrada e confirmar as reservas Atuar como ponto […]<\/p>\n","protected":false},"author":28,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_lmt_disableupdate":"no","_lmt_disable":"","_has_post_settings":[],"footnotes":""},"categories":[1048,1362],"tags":[1361],"class_list":["post-62607","post","type-post","status-publish","format-standard","hentry","category-descricoes-de-cargo","category-descricao-de-cargos-de-hotelaria","tag-sample-hospitality-pt-br"],"acf":[],"yoast_head":"\nModelo de descri\u00e7\u00e3o de cargo de Concierge de Hotel | Workable<\/title>\n<meta name=\"description\" content=\"Este modelo da descri\u00e7\u00e3o de cargo de Concierge de Hotel foi otimizado para publica\u00e7\u00e3o em portais de emprego ou p\u00e1ginas de carreiras on-line e \u00e9 f\u00e1cil de ser personalizado para a sua 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Bika","image":{"@type":"ImageObject","inLanguage":"pt-BR","@id":"https:\/\/secure.gravatar.com\/avatar\/777bf31309608e9152307199dd8aa97ff19f24849526f1b2b50f11b9ea40fca3?s=96&d=mm&r=pg","url":"https:\/\/secure.gravatar.com\/avatar\/777bf31309608e9152307199dd8aa97ff19f24849526f1b2b50f11b9ea40fca3?s=96&d=mm&r=pg","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/777bf31309608e9152307199dd8aa97ff19f24849526f1b2b50f11b9ea40fca3?s=96&d=mm&r=pg","caption":"Nikoletta Bika"},"description":"Nikoletta Bika was a senior writer at Workable for nearly four and a half years. She holds an MSc in HR and has written extensively about all things HR and recruiting, with a particular interest in bias, data, technology, legal compliance, and the future of work. She hates meaningless jargon and dreams about space travel.","sameAs":["http:\/\/workable.com"],"url":"https:\/\/resources.workable.com\/pt-br\/author\/nikoletta-bika\/"}]}},"modified_by":"Zina Panagopoulou","custom_fields":{"brief":"<span style=\"font-weight: 400;\">Procuramos um <strong>Concierge<\/strong> <strong>de Hotel<\/strong>\u00a0confi\u00e1vel para trabalhar\u00a0na entrada principal de nosso hotel. Voc\u00ea ser\u00e1 o primeiro a encontrar nossos clientes, portanto, a primeira impress\u00e3o sobre o nosso hotel depende de sua simpatia e efici\u00eancia.<\/span> <span style=\"font-weight: 400;\">O candidato ideal ser\u00e1 algu\u00e9m inteligente e confi\u00e1vel, capaz de oferecer aos clientes uma recep\u00e7\u00e3o calorosa e lidar com solicita\u00e7\u00f5es recebidas. Adicionalmente, voc\u00ea ser\u00e1 respons\u00e1vel por proteger o hotel e os h\u00f3spedes monitorando quem entra e sai de nossas instala\u00e7\u00f5es.<\/span> <span style=\"font-weight: 400;\">O objetivo \u00e9 contribuir para uma experi\u00eancia de cliente prazerosa para melhorar nossa reputa\u00e7\u00e3o e garantir crescimento sustent\u00e1vel.<\/span>","requirements":"<ul>\r\n \t<li><span style=\"font-weight: 400;\">Experi\u00eancia comprovada como Concierge; experi\u00eancia em atendimento ao cliente ou cargo pertinente \u00e9 um diferencial<\/span><\/li>\r\n \t<li><span style=\"font-weight: 400;\">Flu\u00eancia em ingl\u00eas, multil\u00edngue de prefer\u00eancia<\/span><\/li>\r\n \t<li><span style=\"font-weight: 400;\">Excelentes habilidades de comunica\u00e7\u00e3o<\/span><\/li>\r\n \t<li><span style=\"font-weight: 400;\">Educado e confiante, com muita paci\u00eancia <\/span><\/li>\r\n \t<li><span style=\"font-weight: 400;\">Habilidade para m\u00faltiplas tarefas e gerenciamento de tempo<\/span><\/li>\r\n \t<li><span style=\"font-weight: 400;\">Aptid\u00e3o para resolver problemas com orienta\u00e7\u00e3o e foco no cliente<\/span><\/li>\r\n \t<li><span style=\"font-weight: 400;\">Diploma do ensino m\u00e9dio; gradua\u00e7\u00e3o em gest\u00e3o hoteleira ou \u00e1rea pertinente ser\u00e1 um diferencial<\/span><\/li>\r\n<\/ul>","responsibilities":"<ul>\r\n \t<li><span style=\"font-weight: 400;\">Receber os clientes na entrada e confirmar as reservas<\/span><\/li>\r\n \t<li><span style=\"font-weight: 400;\">Atuar como ponto de refer\u00eancia para os <a href=\"https:\/\/resources.workable.com\/guest-relations-officer-job-description\">h\u00f3spedes<\/a> que precisam de atendimento ou informa\u00e7\u00f5es e atender a seus desejos e necessidades<\/span><\/li>\r\n \t<li><span style=\"font-weight: 400;\">Conhecer as necessidades dos h\u00f3spedes e oferecer-lhes solu\u00e7\u00f5es personalizadas ao sugerir atividades e instala\u00e7\u00f5es fornecidas pelo hotel<\/span><\/li>\r\n \t<li><span style=\"font-weight: 400;\">Conhecer extensivamente as instala\u00e7\u00f5es e os pontos de interesse e estabelecimentos pr\u00f3ximos para fazer as recomenda\u00e7\u00f5es mais adequadas<\/span><\/li>\r\n \t<li><span style=\"font-weight: 400;\">Organizar eventos, excurs\u00f5es, transporte, etc. a pedido dos h\u00f3spedes do hotel<\/span><\/li>\r\n \t<li><span style=\"font-weight: 400;\">Atender ao telefone e fazer reservas, receber e entregar mensagens ou cartas e redirecionar chamadas<\/span><\/li>\r\n \t<li><span style=\"font-weight: 400;\">Responder a reclama\u00e7\u00f5es e encontrar a solu\u00e7\u00e3o adequada<\/span><\/li>\r\n<\/ul>","see_more":""},"_links":{"self":[{"href":"https:\/\/resources.workable.com\/pt-br\/wp-json\/wp\/v2\/posts\/62607","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/resources.workable.com\/pt-br\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/resources.workable.com\/pt-br\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/resources.workable.com\/pt-br\/wp-json\/wp\/v2\/users\/28"}],"replies":[{"embeddable":true,"href":"https:\/\/resources.workable.com\/pt-br\/wp-json\/wp\/v2\/comments?post=62607"}],"version-history":[{"count":0,"href":"https:\/\/resources.workable.com\/pt-br\/wp-json\/wp\/v2\/posts\/62607\/revisions"}],"wp:attachment":[{"href":"https:\/\/resources.workable.com\/pt-br\/wp-json\/wp\/v2\/media?parent=62607"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/resources.workable.com\/pt-br\/wp-json\/wp\/v2\/categories?post=62607"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/resources.workable.com\/pt-br\/wp-json\/wp\/v2\/tags?post=62607"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}