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Medical Assistant job description

Medical Assistants are professionals who complete administrative and clinical tasks in offices, hospitals, or other healthcare facilities. They work with physicians and other medical professionals, helping to complete tasks like filing insurance forms or providing clinical care when needed by patients.

Medical Assistant responsibilities include:

  • Interviewing patients and document basic medical history
  • Organizing and scheduling appointments
  • Updating and filing medical records and insurance reports

medical assistant job description

Job brief

As a Medical Assistant you will be responsible for providing administrative support to ensure efficient operation of the medical office/hospital. You will support doctors and patients through a variety of tasks related to patient care management, organization and communication.

The target is to complete all activities accurately, with high quality and in a timely manner.

Responsibilities

  • Interview patients and document basic medical history
  • Organize and schedule appointments
  • Update and file medical records and insurance reports
  • Arrange hospital admissions and laboratory services
  • Check with patients and type up patients charts
  • Assist during medical examinations
  • Produce and distribute correspondence memos, letters, faxes and forms
  • Handle receivable and payable accounts and keep financial records
  • Prepare and clean treatment rooms and medical instruments

Requirements and skills

  • Proven working experience as a Medical Assistant or medical secretary
  • Knowledge of medical office management systems and procedures
  • Excellent time management skills and ability to multi-task and prioritise work
  • Social perceptiveness and service oriented
  • Excellent written and verbal communication skills
  • Strong organisational and planning skills
  • Proficiency in MS Office and patient management software
  • Degree in medical assistance

Frequently asked questions

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