pour r\u00e9aliser un essai gratuit d’une dur\u00e9e de 15 jours avec Workable<\/a> pour publier une annonce pour ce poste et embaucher mieux et plus rapidement.<\/strong><\/em><\/p>\n","protected":false},"excerpt":{"rendered":"Le pr\u00e9sent mod\u00e8le de fiche de poste de Responsable de comptes a \u00e9t\u00e9 optimis\u00e9 \u00e0 des fins de publication sur des sites d’annonces ou des pages d’emploi en ligne. Il peut \u00eatre adapt\u00e9 en y int\u00e9grant des t\u00e2ches et des responsabilit\u00e9s de gestion des comptes. Les fonctions du Responsable de comptes incluent: Servir de point […]<\/p>\n","protected":false},"author":5,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_lmt_disableupdate":"no","_lmt_disable":"","footnotes":""},"categories":[1041,1324],"tags":[1323],"class_list":["post-54918","post","type-post","status-publish","format-standard","hentry","category-descriptifs-de-postes","category-descriptifs-de-postes-de-vente","tag-sample-sales-fr"],"acf":[],"yoast_head":"\n
Mod\u00e8le de fiche de poste de Responsable de comptes | Workable<\/title>\n<meta name=\"description\" content=\"Utilisez ce mod\u00e8le de fiche de poste de Responsable de comptes pour embaucher des professionnels de la vente. Vous pouvez le personnaliser en y int\u00e9grant des t\u00e2ches et des responsabilit\u00e9s de gestion des grands comptes.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/resources.workable.com\/fr\/responsable-de-comptes-descriptif-de-poste\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Descriptif de poste: Responsable de comptes (f\/h\/autre)\" \/>\n<meta property=\"og:description\" content=\"Utilisez ce mod\u00e8le de fiche de poste de Responsable de comptes pour embaucher des professionnels de la vente. 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He writes about data protection and compliance. Formerly with IBM and Accenture.","sameAs":["https:\/\/x.com\/workable"],"url":"https:\/\/resources.workable.com\/fr\/author\/thanos\/"}]}},"modified_by":"Zina Panagopoulou","custom_fields":{"brief":"<span style=\"font-weight: 400;\">Nous recherchons un(e) responsable de comptes pour \u00e9tablir des relations de confiance et \u00e0 long terme avec nos clients. Le r\u00f4le du (de la) Responsable de comptes consiste \u00e0 superviser un portefeuille de clients attitr\u00e9s, \u00e0 d\u00e9velopper de nouvelles affaires \u00e0 partir de clients existants et \u00e0 rechercher activement de nouvelles opportunit\u00e9s de vente.<\/span>\r\n<h2><b>En quoi consiste la fonction de Responsable de comptes\u00a0?<\/b><\/h2>\r\n<span style=\"font-weight: 400;\">Les responsabilit\u00e9s d'un(e) Responsable de comptes consistent \u00e0 d\u00e9velopper de solides relations avec les clients, \u00e0 \u00e9tablir des relations avec des cadres et des acteurs d'entreprises importants et \u00e0 pr\u00e9parer des rapports de vente. Les Responsables de comptes r\u00e9pondent \u00e9galement aux demandes des clients et identifient de nouvelles opportunit\u00e9s d'affaire chez les clients existants. \u00c0 ce poste, vous ferez le lien avec les \u00e9quipes internes trans-fonctionnelles (notamment les d\u00e9partements de service client et de d\u00e9veloppement de produits) pour am\u00e9liorer l'exp\u00e9rience client dans son ensemble. Ce poste peut exiger de voyager occasionnellement. <\/span>\r\n\r\n<span style=\"font-weight: 400;\">Si \u00eates familiaris\u00e9(e) avec un logiciel de gestion de comptes (CRM), si vous avez le sens de la communication avec les clients et comprenez bien les comportements de ceux-ci, nous aimerions vous rencontrer. De mani\u00e8re id\u00e9ale, les candidat(e)s \u00e0 ce poste devront savoir comment atteindre des quotas individuels et d'\u00e9quipe ambitieux. <\/span>\r\n\r\n<span style=\"font-weight: 400;\">En d\u00e9finitive, un(e) Responsable de comptes devra collaborer avec notre \u00e9quipe de vente pour atteindre les quotas tout en assurant la satisfaction de nos clients et leur int\u00e9r\u00eat pour nos produits et services \u00e0 long terme. \u00a0<\/span>","requirements":"<ul>\r\n \t<li>Exp\u00e9rience pratique av\u00e9r\u00e9e en tant que Responsable de comptes, Responsable Grands Comptes, Responsable de compte, Gestionnaire de compte junior ou \u00e0 un poste similaire<\/li>\r\n \t<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Capacit\u00e9 \u00e0 communiquer, pr\u00e9senter et influencer les principales parties prenantes \u00e0 tous les niveaux de l'organisation, y compris la direction et les dirigeants<\/span><\/li>\r\n \t<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Solide exp\u00e9rience de logiciels CRM (p.\u00a0ex. Salesforce, Zoho CRM ou HubSpot) et de MS Office (en particulier MS Excel)<\/span><\/li>\r\n \t<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Exp\u00e9rience dans l'apport de solutions centr\u00e9es sur le client pour r\u00e9pondre aux besoins des clients<\/span><\/li>\r\n \t<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Capacit\u00e9 av\u00e9r\u00e9e \u00e0 traiter en m\u00eame temps plusieurs projets de gestion de comptes tout en conservant une forte attention aux d\u00e9tails<\/span><\/li>\r\n \t<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Excellentes aptitudes d'\u00e9coute, de n\u00e9gociation et de pr\u00e9sentations<\/span><\/li>\r\n \t<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Excellentes comp\u00e9tences de communication orale et \u00e9crite<\/span><\/li>\r\n \t<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Licence en administration d'entreprises, ventes ou un domaine y aff\u00e9rent<\/span><\/li>\r\n<\/ul>","responsibilities":"<ul>\r\n \t<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Servir de principal point de contact pour toutes les questions relatives \u00e0 la gestion des comptes clients<\/span><\/li>\r\n \t<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">B\u00e2tir et maintenir de solides relations de longue dur\u00e9e avec les clients<\/span><\/li>\r\n \t<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">N\u00e9gocier des contrats et obtenir des accords pour optimiser les b\u00e9n\u00e9fices<\/span><\/li>\r\n \t<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">D\u00e9velopper des relations de conseil et de confiance avec les grands comptes, les clients et les sponsors ex\u00e9cutifs<\/span><\/li>\r\n \t<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Assurer la livraison dans les temps de nos solutions en fonction des besoins des clients et des objectifs<\/span><\/li>\r\n \t<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Communiquer clairement l'\u00e9tat d'avancement des initiatives mensuelles\/trimestrielles aux parties prenantes internes et externes<\/span><\/li>\r\n \t<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">D\u00e9velopper de nouvelles affaires avec les clients existants et\/ou identifier les domaines d'am\u00e9lioration pour r\u00e9aliser les quotas de vente<\/span><\/li>\r\n \t<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Pr\u00e9voir et suivre les m\u00e9triques des grands comptes (par\u00a0ex. les r\u00e9sultats trimestriels des ventes et les pr\u00e9visions annuelles)<\/span><\/li>\r\n \t<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Pr\u00e9parer des rapports sur l'\u00e9tat des comptes<\/span><\/li>\r\n \t<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Collaborer avec l'\u00e9quipe de ventes pour identifier et faire fructifier les opportunit\u00e9s de croissance au sein d'un territoire<\/span><\/li>\r\n \t<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Apporter son concours sur des demandes d\u00e9licates des clients ou lors d'escalade de probl\u00e8mes, si n\u00e9cessaire<\/span><\/li>\r\n<\/ul>","see_more":"<h2>Ressources additionnelles\u00a0:<\/h2>\r\nVoir nos descriptifs de poste pour des r\u00f4les similaires\u00a0:\r\n<ul>\r\n \t<li><a href=\"https:\/\/resources.workable.com\/account-officer-job-description\">Charg\u00e9 de comptes<\/a><\/li>\r\n \t<li><a href=\"https:\/\/resources.workable.com\/digital-account-manager-job-description\">Gestionnaire de compte num\u00e9rique<\/a><\/li>\r\n \t<li><a title=\"Fiche de poste de Gestionnaire de compte junior\" href=\"https:\/\/resources.workable.com\/junior-account-manager-job-description\">Gestionnaire de compte junior<\/a><\/li>\r\n \t<li><a href=\"https:\/\/resources.workable.com\/key-account-manager-job-description\">Responsable Grands Comptes<\/a><\/li>\r\n \t<li><a href=\"https:\/\/resources.workable.com\/national-account-manager-job-description\">Gestionnaire des comptes nationaux<\/a><\/li>\r\n \t<li><a href=\"https:\/\/resources.workable.com\/sales-account-manager-job-description\">Responsable de compte<\/a><\/li>\r\n \t<li><a href=\"https:\/\/resources.workable.com\/senior-account-manager-job-description\">Gestionnaire de compte principal<\/a><\/li>\r\n \t<li><a href=\"https:\/\/resources.workable.com\/strategic-account-manager-job-description\">Responsables grands comptes<\/a><\/li>\r\n \t<li><a title=\"Fiche de poste de Responsable technique de compte\" href=\"https:\/\/resources.workable.com\/technical-account-manager-job-description\">Responsable technique de compte<\/a><\/li>\r\n \t<li>\u00c9valuer les comp\u00e9tences et les qualifications pertinentes \u00e0 l'aide des <a href=\"https:\/\/resources.workable.com\/account-manager-interview-questions\">questions d\u2019entretien avec le Responsable de comptes<\/a>.<\/li>\r\n<\/ul>"},"_links":{"self":[{"href":"https:\/\/resources.workable.com\/fr\/wp-json\/wp\/v2\/posts\/54918","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/resources.workable.com\/fr\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/resources.workable.com\/fr\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/resources.workable.com\/fr\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/resources.workable.com\/fr\/wp-json\/wp\/v2\/comments?post=54918"}],"version-history":[{"count":0,"href":"https:\/\/resources.workable.com\/fr\/wp-json\/wp\/v2\/posts\/54918\/revisions"}],"wp:attachment":[{"href":"https:\/\/resources.workable.com\/fr\/wp-json\/wp\/v2\/media?parent=54918"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/resources.workable.com\/fr\/wp-json\/wp\/v2\/categories?post=54918"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/resources.workable.com\/fr\/wp-json\/wp\/v2\/tags?post=54918"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}![\"fiche](\"https:\/\/resources.workable.com\/wp-content\/uploads\/2013\/05\/account-manager-640x230.jpg\")
<\/p>\n