{"id":48928,"date":"2020-01-08T11:07:27","date_gmt":"2020-01-08T11:07:27","guid":{"rendered":"https:\/\/resources.workable.com\/?p=48928"},"modified":"2020-02-06T13:15:24","modified_gmt":"2020-02-06T13:15:24","slug":"descriptif-de-poste-receptionniste-dhotel-f-h-autre","status":"publish","type":"post","link":"https:\/\/resources.workable.com\/fr\/receptionniste-d-hotel-descriptif-de-poste","title":{"rendered":"Descriptif de poste: R\u00e9ceptionniste d&rsquo;h\u00f4tel&nbsp;(f\/h\/autre)"},"content":{"rendered":"<p>Utilisez ce mod\u00e8le de fiche de poste de r\u00e9ceptionniste d&rsquo;h\u00f4tel lors du recrutement d&#8217;employ\u00e9s pour votre h\u00f4tel, bed\u00a0&amp;\u00a0breakfast ou complexe h\u00f4telier Intitul\u00e9s de postes similaires\u00a0: agent de r\u00e9ception d&rsquo;h\u00f4tel et charg\u00e9 de relations clients.<\/p>\n<h2>Le r\u00e9ceptionniste d&rsquo;h\u00f4tel est notamment en charge de:<\/h2>\n<ul>\n<li>Effectuer toutes les t\u00e2ches d&rsquo;arriv\u00e9e et de d\u00e9part<\/li>\n<li>G\u00e9rer les r\u00e9servations t\u00e9l\u00e9phoniques et en ligne<\/li>\n<li>Informer les clients des modes de paiement et v\u00e9rifier leurs donn\u00e9es de carte bancaire<\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-48931 alignnone\" src=\"https:\/\/resources.workable.com\/wp-content\/uploads\/2018\/03\/shutterstock_150108992.jpg\" alt=\"Fiche de poste de r\u00e9ceptionniste d'h\u00f4tel H\/F\" width=\"640\" height=\"230\" srcset=\"https:\/\/resources.workable.com\/wp-content\/uploads\/2018\/03\/shutterstock_150108992.jpg 640w, https:\/\/resources.workable.com\/wp-content\/uploads\/2018\/03\/shutterstock_150108992-200x72.jpg 200w, https:\/\/resources.workable.com\/wp-content\/uploads\/2018\/03\/shutterstock_150108992-560x201.jpg 560w\" sizes=\"auto, (max-width: 640px) 100vw, 640px\" \/><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Utilisez ce mod\u00e8le de fiche de poste de r\u00e9ceptionniste d&rsquo;h\u00f4tel lors du recrutement d&#8217;employ\u00e9s pour votre h\u00f4tel, bed\u00a0&amp;\u00a0breakfast ou complexe h\u00f4telier Intitul\u00e9s de postes similaires\u00a0: agent de r\u00e9ception d&rsquo;h\u00f4tel et charg\u00e9 de relations clients. Le r\u00e9ceptionniste d&rsquo;h\u00f4tel est notamment en charge de: Effectuer toutes les t\u00e2ches d&rsquo;arriv\u00e9e et de d\u00e9part G\u00e9rer les r\u00e9servations t\u00e9l\u00e9phoniques et [&hellip;]<\/p>\n","protected":false},"author":41,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_lmt_disableupdate":"no","_lmt_disable":"","_has_post_settings":[],"footnotes":""},"categories":[1041,1266],"tags":[],"class_list":["post-48928","post","type-post","status-publish","format-standard","hentry","category-descriptifs-de-postes","category-descriptifs-de-postes-dans-le-domaine-des-services-daccueil"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.4 (Yoast SEO v27.4) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Mod\u00e8le de fiche de poste de r\u00e9ceptionniste d&#039;h\u00f4tel H\/F | Workable<\/title>\n<meta name=\"description\" content=\"Utilisez ce mod\u00e8le de fiche de poste de r\u00e9ceptionniste d&#039;h\u00f4tel lors du recrutement d&#039;employ\u00e9s pour votre h\u00f4tel, bed\u00a0&amp;\u00a0breakfast ou complexe h\u00f4telier\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/resources.workable.com\/fr\/receptionniste-d-hotel-descriptif-de-poste\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Descriptif de poste: R\u00e9ceptionniste d&#039;h\u00f4tel (f\/h\/autre)\" \/>\n<meta property=\"og:description\" content=\"Utilisez ce mod\u00e8le de fiche de poste de r\u00e9ceptionniste d&#039;h\u00f4tel lors du recrutement d&#039;employ\u00e9s pour votre h\u00f4tel, bed\u00a0&amp;\u00a0breakfast ou complexe h\u00f4telier\" \/>\n<meta property=\"og:url\" content=\"https:\/\/resources.workable.com\/fr\/receptionniste-d-hotel-descriptif-de-poste\" \/>\n<meta property=\"og:site_name\" content=\"Recruiting Resources: How to Recruit and Hire Better\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/business.facebook.com\/workable\/\" \/>\n<meta property=\"article:published_time\" content=\"2020-01-08T11:07:27+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2020-02-06T13:15:24+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/resources.workable.com\/wp-content\/uploads\/2018\/03\/shutterstock_150108992.jpg\" \/>\n<meta name=\"author\" content=\"Christina Pavlou\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@workable\" \/>\n<meta name=\"twitter:site\" content=\"@workable\" \/>\n<meta name=\"twitter:label1\" content=\"\u00c9crit par\" \/>\n\t<meta name=\"twitter:data1\" content=\"Christina Pavlou\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/resources.workable.com\\\/fr\\\/receptionniste-d-hotel-descriptif-de-poste#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/resources.workable.com\\\/fr\\\/receptionniste-d-hotel-descriptif-de-poste\"},\"author\":{\"name\":\"Christina Pavlou\",\"@id\":\"https:\\\/\\\/resources.workable.com\\\/fr\\\/#\\\/schema\\\/person\\\/b23289d8d63331621eee9e69103cd603\"},\"headline\":\"Descriptif de poste: R\u00e9ceptionniste d&rsquo;h\u00f4tel&nbsp;(f\\\/h\\\/autre)\",\"datePublished\":\"2020-01-08T11:07:27+00:00\",\"dateModified\":\"2020-02-06T13:15:24+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/resources.workable.com\\\/fr\\\/receptionniste-d-hotel-descriptif-de-poste\"},\"wordCount\":109,\"publisher\":{\"@id\":\"https:\\\/\\\/resources.workable.com\\\/fr\\\/#organization\"},\"image\":{\"@id\":\"https:\\\/\\\/resources.workable.com\\\/fr\\\/receptionniste-d-hotel-descriptif-de-poste#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/resources.workable.com\\\/wp-content\\\/uploads\\\/2018\\\/03\\\/shutterstock_150108992.jpg\",\"articleSection\":[\"Descriptifs de postes\",\"Descriptifs de postes dans le domaine des services d'accueil\"],\"inLanguage\":\"fr-FR\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/resources.workable.com\\\/fr\\\/receptionniste-d-hotel-descriptif-de-poste\",\"url\":\"https:\\\/\\\/resources.workable.com\\\/fr\\\/receptionniste-d-hotel-descriptif-de-poste\",\"name\":\"Mod\u00e8le de fiche de poste de r\u00e9ceptionniste d'h\u00f4tel H\\\/F | Workable\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/resources.workable.com\\\/fr\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/resources.workable.com\\\/fr\\\/receptionniste-d-hotel-descriptif-de-poste#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/resources.workable.com\\\/fr\\\/receptionniste-d-hotel-descriptif-de-poste#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/resources.workable.com\\\/wp-content\\\/uploads\\\/2018\\\/03\\\/shutterstock_150108992.jpg\",\"datePublished\":\"2020-01-08T11:07:27+00:00\",\"dateModified\":\"2020-02-06T13:15:24+00:00\",\"description\":\"Utilisez ce mod\u00e8le de fiche de poste de r\u00e9ceptionniste d'h\u00f4tel lors du recrutement d'employ\u00e9s pour votre h\u00f4tel, bed\u00a0&\u00a0breakfast ou complexe h\u00f4telier\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/resources.workable.com\\\/fr\\\/receptionniste-d-hotel-descriptif-de-poste#breadcrumb\"},\"inLanguage\":\"fr-FR\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/resources.workable.com\\\/fr\\\/receptionniste-d-hotel-descriptif-de-poste\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"fr-FR\",\"@id\":\"https:\\\/\\\/resources.workable.com\\\/fr\\\/receptionniste-d-hotel-descriptif-de-poste#primaryimage\",\"url\":\"https:\\\/\\\/resources.workable.com\\\/wp-content\\\/uploads\\\/2018\\\/03\\\/shutterstock_150108992.jpg\",\"contentUrl\":\"https:\\\/\\\/resources.workable.com\\\/wp-content\\\/uploads\\\/2018\\\/03\\\/shutterstock_150108992.jpg\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/resources.workable.com\\\/fr\\\/receptionniste-d-hotel-descriptif-de-poste#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/resources.workable.com\\\/fr\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Descriptif de poste: R\u00e9ceptionniste d\u2019h\u00f4tel&nbsp;(f\\\/h\\\/autre)\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/resources.workable.com\\\/fr\\\/#website\",\"url\":\"https:\\\/\\\/resources.workable.com\\\/fr\\\/\",\"name\":\"Recruiting Resources: How to Recruit and Hire Better\",\"description\":\"\",\"publisher\":{\"@id\":\"https:\\\/\\\/resources.workable.com\\\/fr\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/resources.workable.com\\\/fr\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"fr-FR\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/resources.workable.com\\\/fr\\\/#organization\",\"name\":\"Workable\",\"url\":\"https:\\\/\\\/resources.workable.com\\\/fr\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"fr-FR\",\"@id\":\"https:\\\/\\\/resources.workable.com\\\/fr\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/resources.workable.com\\\/wp-content\\\/uploads\\\/2017\\\/12\\\/logo-green.png\",\"contentUrl\":\"https:\\\/\\\/resources.workable.com\\\/wp-content\\\/uploads\\\/2017\\\/12\\\/logo-green.png\",\"width\":150,\"height\":25,\"caption\":\"Workable\"},\"image\":{\"@id\":\"https:\\\/\\\/resources.workable.com\\\/fr\\\/#\\\/schema\\\/logo\\\/image\\\/\"},\"sameAs\":[\"https:\\\/\\\/business.facebook.com\\\/workable\\\/\",\"https:\\\/\\\/x.com\\\/workable\",\"https:\\\/\\\/www.linkedin.com\\\/company\\\/workable-hr\\\/\"]},{\"@type\":\"Person\",\"@id\":\"https:\\\/\\\/resources.workable.com\\\/fr\\\/#\\\/schema\\\/person\\\/b23289d8d63331621eee9e69103cd603\",\"name\":\"Christina Pavlou\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"fr-FR\",\"@id\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/9ed48272d268bb7071cf243f8d2dcaeaa1f26feca5ecd3fbed59e0378447bc49?s=96&d=mm&r=pg\",\"url\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/9ed48272d268bb7071cf243f8d2dcaeaa1f26feca5ecd3fbed59e0378447bc49?s=96&d=mm&r=pg\",\"contentUrl\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/9ed48272d268bb7071cf243f8d2dcaeaa1f26feca5ecd3fbed59e0378447bc49?s=96&d=mm&r=pg\",\"caption\":\"Christina Pavlou\"},\"description\":\"Christina Pavlou was a writer at Workable for nearly four years, and previously a recruiter. She writes about diversity in the workplace and reports on the shape of things to come. You can find her on LinkedIn and Twitter.\",\"url\":\"https:\\\/\\\/resources.workable.com\\\/fr\\\/author\\\/christina\\\/\"}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"Mod\u00e8le de fiche de poste de r\u00e9ceptionniste d'h\u00f4tel H\/F | Workable","description":"Utilisez ce mod\u00e8le de fiche de poste de r\u00e9ceptionniste d'h\u00f4tel lors du recrutement d'employ\u00e9s pour votre h\u00f4tel, bed\u00a0&\u00a0breakfast ou complexe h\u00f4telier","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/resources.workable.com\/fr\/receptionniste-d-hotel-descriptif-de-poste\/","og_locale":"fr_FR","og_type":"article","og_title":"Descriptif de poste: R\u00e9ceptionniste d'h\u00f4tel (f\/h\/autre)","og_description":"Utilisez ce mod\u00e8le de fiche de poste de r\u00e9ceptionniste d'h\u00f4tel lors du recrutement d'employ\u00e9s pour votre h\u00f4tel, bed\u00a0&\u00a0breakfast ou complexe h\u00f4telier","og_url":"https:\/\/resources.workable.com\/fr\/receptionniste-d-hotel-descriptif-de-poste","og_site_name":"Recruiting Resources: How to Recruit and Hire Better","article_publisher":"https:\/\/business.facebook.com\/workable\/","article_published_time":"2020-01-08T11:07:27+00:00","article_modified_time":"2020-02-06T13:15:24+00:00","og_image":[{"url":"https:\/\/resources.workable.com\/wp-content\/uploads\/2018\/03\/shutterstock_150108992.jpg","type":"","width":"","height":""}],"author":"Christina Pavlou","twitter_card":"summary_large_image","twitter_creator":"@workable","twitter_site":"@workable","twitter_misc":{"\u00c9crit par":"Christina Pavlou"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/resources.workable.com\/fr\/receptionniste-d-hotel-descriptif-de-poste#article","isPartOf":{"@id":"https:\/\/resources.workable.com\/fr\/receptionniste-d-hotel-descriptif-de-poste"},"author":{"name":"Christina Pavlou","@id":"https:\/\/resources.workable.com\/fr\/#\/schema\/person\/b23289d8d63331621eee9e69103cd603"},"headline":"Descriptif de poste: R\u00e9ceptionniste d&rsquo;h\u00f4tel&nbsp;(f\/h\/autre)","datePublished":"2020-01-08T11:07:27+00:00","dateModified":"2020-02-06T13:15:24+00:00","mainEntityOfPage":{"@id":"https:\/\/resources.workable.com\/fr\/receptionniste-d-hotel-descriptif-de-poste"},"wordCount":109,"publisher":{"@id":"https:\/\/resources.workable.com\/fr\/#organization"},"image":{"@id":"https:\/\/resources.workable.com\/fr\/receptionniste-d-hotel-descriptif-de-poste#primaryimage"},"thumbnailUrl":"https:\/\/resources.workable.com\/wp-content\/uploads\/2018\/03\/shutterstock_150108992.jpg","articleSection":["Descriptifs de postes","Descriptifs de postes dans le domaine des services d'accueil"],"inLanguage":"fr-FR"},{"@type":"WebPage","@id":"https:\/\/resources.workable.com\/fr\/receptionniste-d-hotel-descriptif-de-poste","url":"https:\/\/resources.workable.com\/fr\/receptionniste-d-hotel-descriptif-de-poste","name":"Mod\u00e8le de fiche de poste de r\u00e9ceptionniste d'h\u00f4tel H\/F | Workable","isPartOf":{"@id":"https:\/\/resources.workable.com\/fr\/#website"},"primaryImageOfPage":{"@id":"https:\/\/resources.workable.com\/fr\/receptionniste-d-hotel-descriptif-de-poste#primaryimage"},"image":{"@id":"https:\/\/resources.workable.com\/fr\/receptionniste-d-hotel-descriptif-de-poste#primaryimage"},"thumbnailUrl":"https:\/\/resources.workable.com\/wp-content\/uploads\/2018\/03\/shutterstock_150108992.jpg","datePublished":"2020-01-08T11:07:27+00:00","dateModified":"2020-02-06T13:15:24+00:00","description":"Utilisez ce mod\u00e8le de fiche de poste de r\u00e9ceptionniste d'h\u00f4tel lors du recrutement d'employ\u00e9s pour votre h\u00f4tel, bed\u00a0&\u00a0breakfast ou complexe h\u00f4telier","breadcrumb":{"@id":"https:\/\/resources.workable.com\/fr\/receptionniste-d-hotel-descriptif-de-poste#breadcrumb"},"inLanguage":"fr-FR","potentialAction":[{"@type":"ReadAction","target":["https:\/\/resources.workable.com\/fr\/receptionniste-d-hotel-descriptif-de-poste"]}]},{"@type":"ImageObject","inLanguage":"fr-FR","@id":"https:\/\/resources.workable.com\/fr\/receptionniste-d-hotel-descriptif-de-poste#primaryimage","url":"https:\/\/resources.workable.com\/wp-content\/uploads\/2018\/03\/shutterstock_150108992.jpg","contentUrl":"https:\/\/resources.workable.com\/wp-content\/uploads\/2018\/03\/shutterstock_150108992.jpg"},{"@type":"BreadcrumbList","@id":"https:\/\/resources.workable.com\/fr\/receptionniste-d-hotel-descriptif-de-poste#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/resources.workable.com\/fr\/"},{"@type":"ListItem","position":2,"name":"Descriptif de poste: R\u00e9ceptionniste d\u2019h\u00f4tel&nbsp;(f\/h\/autre)"}]},{"@type":"WebSite","@id":"https:\/\/resources.workable.com\/fr\/#website","url":"https:\/\/resources.workable.com\/fr\/","name":"Recruiting Resources: How to Recruit and Hire Better","description":"","publisher":{"@id":"https:\/\/resources.workable.com\/fr\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/resources.workable.com\/fr\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"fr-FR"},{"@type":"Organization","@id":"https:\/\/resources.workable.com\/fr\/#organization","name":"Workable","url":"https:\/\/resources.workable.com\/fr\/","logo":{"@type":"ImageObject","inLanguage":"fr-FR","@id":"https:\/\/resources.workable.com\/fr\/#\/schema\/logo\/image\/","url":"https:\/\/resources.workable.com\/wp-content\/uploads\/2017\/12\/logo-green.png","contentUrl":"https:\/\/resources.workable.com\/wp-content\/uploads\/2017\/12\/logo-green.png","width":150,"height":25,"caption":"Workable"},"image":{"@id":"https:\/\/resources.workable.com\/fr\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/business.facebook.com\/workable\/","https:\/\/x.com\/workable","https:\/\/www.linkedin.com\/company\/workable-hr\/"]},{"@type":"Person","@id":"https:\/\/resources.workable.com\/fr\/#\/schema\/person\/b23289d8d63331621eee9e69103cd603","name":"Christina Pavlou","image":{"@type":"ImageObject","inLanguage":"fr-FR","@id":"https:\/\/secure.gravatar.com\/avatar\/9ed48272d268bb7071cf243f8d2dcaeaa1f26feca5ecd3fbed59e0378447bc49?s=96&d=mm&r=pg","url":"https:\/\/secure.gravatar.com\/avatar\/9ed48272d268bb7071cf243f8d2dcaeaa1f26feca5ecd3fbed59e0378447bc49?s=96&d=mm&r=pg","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/9ed48272d268bb7071cf243f8d2dcaeaa1f26feca5ecd3fbed59e0378447bc49?s=96&d=mm&r=pg","caption":"Christina Pavlou"},"description":"Christina Pavlou was a writer at Workable for nearly four years, and previously a recruiter. She writes about diversity in the workplace and reports on the shape of things to come. You can find her on LinkedIn and Twitter.","url":"https:\/\/resources.workable.com\/fr\/author\/christina\/"}]}},"modified_by":null,"custom_fields":{"brief":"Nous recherchons un(e) r\u00e9ceptionniste d'h\u00f4tel pour servir de premier point de contact \u00e0 nos clients et g\u00e9rer tous les aspects de leur h\u00e9bergement\r\n\r\nLe r\u00e9ceptionniste d'h\u00f4tel est notamment en charge d'enregistrer les clients, de g\u00e9rer les r\u00e9servations et de fournir des informations sur les chambres, les tarifs et les \u00e9quipements. Si vous avez le go\u00fbt du service client et de l'exp\u00e9rience professionnelle dans le secteur h\u00f4telier, nous aimerions vous rencontrer.\r\n\r\nEnfin, vous nous aiderez \u00e0 cr\u00e9er une exp\u00e9rience agr\u00e9able m\u00e9morable pour nos clients.","requirements":"<ul>\r\n \t<li>Exp\u00e9rience professionnelle en tant que r\u00e9ceptionniste d'h\u00f4tel, r\u00e9ceptionniste ou autre poste similaire<\/li>\r\n \t<li>Exp\u00e9rience avec les logiciels de r\u00e9servation h\u00f4teli\u00e8re, comme Cloudbeds et RoomKeyPMS<\/li>\r\n \t<li>Connaissance du fonctionnement des sites de r\u00e9servation, comme Booking et TripAdvisor<\/li>\r\n \t<li>Attitude de service \u00e0 la client\u00e8le<\/li>\r\n \t<li>Excellent sens de l'organisation et de la communication<\/li>\r\n \t<li>Un dipl\u00f4me en gestion h\u00f4teli\u00e8re serait un plus<\/li>\r\n<\/ul>","responsibilities":"<ul>\r\n \t<li>Effectuer toutes les t\u00e2ches d'arriv\u00e9e et de d\u00e9part<\/li>\r\n \t<li>G\u00e9rer les r\u00e9servations t\u00e9l\u00e9phoniques et en ligne<\/li>\r\n \t<li>Informer les clients des modes de paiement et v\u00e9rifier leurs donn\u00e9es de carte bancaire<\/li>\r\n \t<li>Enregistrer les informations concernant les clients (coordonn\u00e9es, dates de s\u00e9jour, etc.)<\/li>\r\n \t<li>Accueillir les clients \u00e0 leur arriv\u00e9e et assigner les chambres<\/li>\r\n \t<li>Donner des informations concernant l'h\u00f4tel, les chambres disponibles, les tarifs et les \u00e9quipements<\/li>\r\n \t<li>R\u00e9pondre aux r\u00e9clamations des clients de mani\u00e8re professionnelle et rapide<\/li>\r\n \t<li>Faire le lien avec le personnel d'entretien pour s'assurer que toutes les chambres sont propres, rang\u00e9es et parfaitement \u00e9quip\u00e9es pour r\u00e9pondre aux besoins des clients<\/li>\r\n \t<li>Confirmer les r\u00e9servations des groupes et pr\u00e9voir des services personnalis\u00e9s pour les clients VIP et les participants \u00e0 des \u00e9v\u00e9nements, comme les invit\u00e9s d'un mariage par exemple<\/li>\r\n \t<li>Proposer des \u00e9quipements et services compl\u00e9mentaires, si appropri\u00e9<\/li>\r\n \t<li>Tenir \u00e0 jour les registres des r\u00e9servations et paiements<\/li>\r\n<\/ul>","see_more":""},"_links":{"self":[{"href":"https:\/\/resources.workable.com\/fr\/wp-json\/wp\/v2\/posts\/48928","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/resources.workable.com\/fr\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/resources.workable.com\/fr\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/resources.workable.com\/fr\/wp-json\/wp\/v2\/users\/41"}],"replies":[{"embeddable":true,"href":"https:\/\/resources.workable.com\/fr\/wp-json\/wp\/v2\/comments?post=48928"}],"version-history":[{"count":0,"href":"https:\/\/resources.workable.com\/fr\/wp-json\/wp\/v2\/posts\/48928\/revisions"}],"wp:attachment":[{"href":"https:\/\/resources.workable.com\/fr\/wp-json\/wp\/v2\/media?parent=48928"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/resources.workable.com\/fr\/wp-json\/wp\/v2\/categories?post=48928"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/resources.workable.com\/fr\/wp-json\/wp\/v2\/tags?post=48928"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}