{"id":43476,"date":"2020-01-08T11:05:36","date_gmt":"2020-01-08T11:05:36","guid":{"rendered":"https:\/\/resources.workable.com\/?p=43476"},"modified":"2020-02-06T13:17:47","modified_gmt":"2020-02-06T13:17:47","slug":"descriptif-de-poste-responsable-helpdesk-f-h-autre","status":"publish","type":"post","link":"https:\/\/resources.workable.com\/fr\/responsable-helpdesk-descriptif-de-poste","title":{"rendered":"Descriptif de poste: Responsable Helpdesk&nbsp;(f\/h\/autre)"},"content":{"rendered":"<p>Le pr\u00e9sent mod\u00e8le de fiche de poste de Responsable Helpdesk peut vous aider \u00e0 identifier les candidats id\u00e9aux pour diriger l&rsquo;\u00e9quipe d&rsquo;assistance technique de votre entreprise.<\/p>\n<h2>Fonctions du Responsable Helpdesk:<\/h2>\n<ul>\n<li>Diriger l&rsquo;\u00e9quipe du centre de service et en \u00e9valuer les performances<\/li>\n<li>Garantir un service client fourni en temps et en heure et avec pr\u00e9cision, tous les jours<\/li>\n<li>Recruter, former et assister les repr\u00e9sentants et les techniciens du centre de service<\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-7586\" src=\"https:\/\/resources.workable.com\/wp-content\/uploads\/2016\/08\/shutterstock_431279668.jpg\" alt=\"fiche de poste de Responsable Helpdesk\" width=\"640\" height=\"230\" srcset=\"https:\/\/resources.workable.com\/wp-content\/uploads\/2016\/08\/shutterstock_431279668.jpg 640w, https:\/\/resources.workable.com\/wp-content\/uploads\/2016\/08\/shutterstock_431279668-200x72.jpg 200w, https:\/\/resources.workable.com\/wp-content\/uploads\/2016\/08\/shutterstock_431279668-560x201.jpg 560w\" sizes=\"auto, (max-width: 640px) 100vw, 640px\" \/><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Le pr\u00e9sent mod\u00e8le de fiche de poste de Responsable Helpdesk peut vous aider \u00e0 identifier les candidats id\u00e9aux pour diriger l&rsquo;\u00e9quipe d&rsquo;assistance technique de votre entreprise. Fonctions du Responsable Helpdesk: Diriger l&rsquo;\u00e9quipe du centre de service et en \u00e9valuer les performances Garantir un service client fourni en temps et en heure et avec pr\u00e9cision, tous [&hellip;]<\/p>\n","protected":false},"author":41,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_lmt_disableupdate":"no","_lmt_disable":"","_has_post_settings":[],"footnotes":""},"categories":[1041,1188],"tags":[],"class_list":["post-43476","post","type-post","status-publish","format-standard","hentry","category-descriptifs-de-postes","category-descriptifs-de-postes-de-service-a-la-clientele"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.4 (Yoast SEO v27.4) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Mod\u00e8le de fiche de poste de Responsable Helpdesk | Workable<\/title>\n<meta name=\"description\" content=\"Le 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