{"id":34135,"date":"2019-11-20T09:00:25","date_gmt":"2019-11-20T09:00:25","guid":{"rendered":"https:\/\/resources.workable.com\/?p=34135"},"modified":"2020-02-06T13:16:40","modified_gmt":"2020-02-06T13:16:40","slug":"descriptif-de-poste-representant-des-ventes-au-detail-f-h-autre","status":"publish","type":"post","link":"https:\/\/resources.workable.com\/fr\/representant-des-ventes-au-detail-descriptif-de-poste","title":{"rendered":"Descriptif de poste: Repr\u00e9sentant des ventes au d\u00e9tail (f\/h\/autre)"},"content":{"rendered":"

Le pr\u00e9sent mod\u00e8le de descriptif de poste de Repr\u00e9sentant des ventes au d\u00e9tail vous aidera \u00e0 attirer et \u00e0 recruter<\/a> des commerciaux qualifi\u00e9s pour fournir un excellent service client et atteindre les objectifs de ventes de votre entreprise.<\/p>\n

Les intitul\u00e9s de poste similaires incluent notamment caissier<\/a>,\u00a0repr\u00e9sentant du service d’assistance au client<\/a>\u00a0<\/strong>et\u00a0personnel de vente<\/a><\/strong>.<\/p>\n

Les fonctions du Repr\u00e9sentant des ventes au d\u00e9tail incluent:<\/h2>\n
    \n
  • L’accueil et l’orientation des clients<\/li>\n
  • Fournir des informations pr\u00e9cises (par exemple, les caract\u00e9ristiques des produits, les prix et les services apr\u00e8s-vente)<\/li>\n
  • R\u00e9pondre aux questions des clients concernant des produits\/services particuliers<\/li>\n<\/ul>\n

    \"questions<\/p>\n","protected":false},"excerpt":{"rendered":"

    Le pr\u00e9sent mod\u00e8le de descriptif de poste de Repr\u00e9sentant des ventes au d\u00e9tail vous aidera \u00e0 attirer et \u00e0 recruter des commerciaux qualifi\u00e9s pour fournir un excellent service client et atteindre les objectifs de ventes de votre entreprise. Les intitul\u00e9s de poste similaires incluent notamment caissier,\u00a0repr\u00e9sentant du service d’assistance au client\u00a0et\u00a0personnel de vente. Les fonctions […]<\/p>\n","protected":false},"author":41,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_lmt_disableupdate":"no","_lmt_disable":"","_has_post_settings":[],"footnotes":""},"categories":[1041,1068],"tags":[],"class_list":["post-34135","post","type-post","status-publish","format-standard","hentry","category-descriptifs-de-postes","category-descriptifs-de-postes-dans-le-secteur-du-commerce-de-detail"],"acf":[],"yoast_head":"\nMod\u00e8le de descriptif de Repr\u00e9sentant des ventes au d\u00e9tail | Workable<\/title>\n<meta name=\"description\" content=\"Le pr\u00e9sent mod\u00e8le de descriptif de poste de Repr\u00e9sentant des ventes au d\u00e9tail vous aidera \u00e0 attirer et \u00e0 engager des commerciaux qualifi\u00e9s pour fournir une excellente exp\u00e9rience client.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, 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She writes about diversity in the workplace and reports on the shape of things to come. You can find her on LinkedIn and Twitter.","url":"https:\/\/resources.workable.com\/fr\/author\/christina\/"}]}},"modified_by":null,"custom_fields":{"brief":"Nous recherchons un Repr\u00e9sentant des ventes au d\u00e9tail pour fournir un excellent service client et remplir les objectifs de ventes de notre entreprise.\r\n\r\nLes candidat(e)s doivent poss\u00e9der d'excellentes comp\u00e9tences de communication pour faire en sorte que les clients se sentent \u00e0 l'aise dans notre magasin. Vous contribuerez \u00e0 identifier les besoins des clients, en posant des questions et en y r\u00e9pondant au sujet de nos produits et services, ainsi qu'en pr\u00e9conisant des solutions. Une attitude positive et un d\u00e9sir de r\u00e9soudre rapidement les difficult\u00e9s ou les r\u00e9clamations potentielles des clients vous permettront de r\u00e9ussir dans ce r\u00f4le.\r\n\r\nEn d\u00e9finitive, vous vous assurerez que les clients quittent notre magasin satisfaits, et vous contribuerez \u00e0 la rentabilit\u00e9 de ce dernier.","requirements":"<ul>\r\n \t<li>Exp\u00e9rience av\u00e9r\u00e9e en tant que Repr\u00e9sentant des ventes au d\u00e9tail, <a href=\"https:\/\/resources.workable.com\/sales-associate-job-description\" target=\"_blank\" rel=\"noopener\">personnel de ventes<\/a> ou \u00e0 un poste similaire<\/li>\r\n \t<li>Compr\u00e9hension du processus relatif aux ventes de d\u00e9tail<\/li>\r\n \t<li>Familiaris\u00e9(e) avec les principes de comportement des clients<\/li>\r\n \t<li>Connaissance des proc\u00e9dures d'inventaire des stocks<\/li>\r\n \t<li>Connaissances math\u00e9matiques de base<\/li>\r\n \t<li>Ant\u00e9c\u00e9dents dans la satisfaction d'objectifs de vente<\/li>\r\n \t<li>Excellentes comp\u00e9tences de communication. Capable de nouer des rapports de confiance<\/li>\r\n \t<li>Capable de se montrer performant dans des environnements dynamiques<\/li>\r\n \t<li>Flexibilit\u00e9 pour assurer des tours de service diff\u00e9rents<\/li>\r\n \t<li>Dipl\u00f4me d'\u00e9tudes secondaires<\/li>\r\n \t<li>Licence de marketing ou dans des domaines y aff\u00e9rents<\/li>\r\n<\/ul>","responsibilities":"<ul>\r\n \t<li>Accueillir et orienter les clients<\/li>\r\n \t<li>Fournir des informations pr\u00e9cises (par exemple, les caract\u00e9ristiques des produits, les prix et les services apr\u00e8s-vente)<\/li>\r\n \t<li>R\u00e9pondre aux questions des clients concernant des produits\/services particuliers<\/li>\r\n \t<li>R\u00e9aliser des comparaisons des prix et des caract\u00e9ristiques pour faciliter l'achat<\/li>\r\n \t<li>R\u00e9aliser des ventes crois\u00e9es de produits<\/li>\r\n \t<li>S'assurer que les rayons soient pleinement ravitaill\u00e9s<\/li>\r\n \t<li>G\u00e9rer les retours de marchandises<\/li>\r\n \t<li>Assurer une coordination avec l'\u00e9quipe de Repr\u00e9sentants des ventes au d\u00e9tail pour fournir un excellent service client (notamment lors des p\u00e9riodes de pointe)<\/li>\r\n \t<li>Informer les clients des remises et des offres sp\u00e9ciales<\/li>\r\n \t<li>Transmettre les commentaires des clients au <a href=\"https:\/\/resources.workable.com\/store-manager-job-description\" target=\"_blank\" rel=\"noopener\">Responsable du magasin<\/a><\/li>\r\n \t<li>Se tenir au courant des nouveaux produits\/services<\/li>\r\n<\/ul>","see_more":"<h2>Ressources additionnelles\u00a0:<\/h2>\r\n<ul>\r\n \t<li>Identifier et recruter des Repr\u00e9sentant des ventes au d\u00e9tail\u00a0avec les <a href=\"https:\/\/resources.workable.com\/find-salespeople-boolean-search-strings\">aide-m\u00e9moire de recherche bool\u00e9enne<\/a> Workable.<\/li>\r\n<\/ul>"},"_links":{"self":[{"href":"https:\/\/resources.workable.com\/fr\/wp-json\/wp\/v2\/posts\/34135","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/resources.workable.com\/fr\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/resources.workable.com\/fr\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/resources.workable.com\/fr\/wp-json\/wp\/v2\/users\/41"}],"replies":[{"embeddable":true,"href":"https:\/\/resources.workable.com\/fr\/wp-json\/wp\/v2\/comments?post=34135"}],"version-history":[{"count":0,"href":"https:\/\/resources.workable.com\/fr\/wp-json\/wp\/v2\/posts\/34135\/revisions"}],"wp:attachment":[{"href":"https:\/\/resources.workable.com\/fr\/wp-json\/wp\/v2\/media?parent=34135"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/resources.workable.com\/fr\/wp-json\/wp\/v2\/categories?post=34135"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/resources.workable.com\/fr\/wp-json\/wp\/v2\/tags?post=34135"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}